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October 2024 by Tina Schneider
I really liked Faith! I did not however appreciate a 299.00 delivery fee. My table that seats 6 only came with 4 chairs, I had to pay an extra 500.00 for two more chairs. My delivery( not custom order) will take over 3 months to get.
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October 2024 by Shari Westhoff
Joey made the sale so easy answered all the questions we had . Great experience!
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October 2024 by Alyssa Saltsgaver
Excellent service! We can’t wait to pick up our couches!
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September 2024 by Laci Crimm
Great service!! Great furniture!!
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September 2024 by Cheryl Black
The furniture is great and delivery was perfect! I will certainly shop at furniture row again.
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September 2024 by Steve Shattuck
FAILURE TO FOLLOW UP ON WARRANTY ISSUES.
We bought a full bedroom set from them a few years ago. Within 1 year, all of the electrical components failed (lights, switches). We reported this to them and they promised to get back with is when parts came in....they never did.
We went in and looked at some additional furniture, and asked about our warranty parts, they promised to follow up cause the parts never got ordered... They never did.
This week, we were mattress shopping. We stopped in, and while looking at buying a new mattress, we recalled the terrible customer service we have received in the past...so we took our business elsewhere.
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September 2024 by Mary Anne Pasco
The sales people were very friendly and helpful. I would recommend this store.
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August 2024 by Stacy Hlavacek
Very happy with the store and the service.
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August 2024 by Connie Hunter
Faith was very accommodating and patient with me.
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August 2024 by Pat Oliver
Poor customer service. Would not want that kind of service when looking for a major purchase.
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August 2024 by zSteven Johnson
Great service!
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August 2024 by Susana Ramirez
Joey was amazing and greeted us told him we were just looking didn’t hover . I appreciate that in sales people which allows us to make our own choices in the end we came to him and he was totally helpful knowledgeable thankful for him. Great customer service.
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July 2024 by cheryl phillips
We were looking for a king size bed with storage and shelves. Joey was awesome , not pushy, and easy to talk to. They have good quality furniture. We have also bought tall bar stools from them in the past.
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July 2024 by Julia Barrett
Very friendly staff. They gave us time to look without being pushy…love that! Walked out with a dresser we love!
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July 2024 by Judy Collingwood
Joey was very helpful. Love my lamps!