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September 2023 by Sir Westy
If I could take stars away I would. The manager behind the desk yelled at my 5ft girlfriend for knocking on a door after we waited for service for over 30 minutes "DON'T EVER DO THAT AGAIN! YOU SCARED MY DAUGHTER!" after being told to go to the wrong Avis at the airport. His 13ish year old unattended daughter at an international airport left behind the Avis service desk. After yelling he took the van with balding, ready to pop tires, and gave us another one. No walk through, no inspection, nothing. He made us drive this dangerous van with tires that haven't been changed or rotated in over 30,000 miles to a gas station to fill it up. Endangering lives with no care, basically told us to do it or he'll charge us $10 a gallon despite 3 of the tires ready to pop. We later saw the van, same dangerous tires, at the front of the lot ready to be rented out.A tiny man screaming at a small 5ft girl is the best service you'll get here. At worst you'll get a dangerous van that will put you and our family in danger. And gave us the wrong keys to the new van, as another woman was also waiting after being given the wrong keysSo threatening customers, throwing our stuff out of the dangerous van, turning around to give that van to someone else with no hesitation, beyond rude.Never go to Avis, their cars are a danger to everyone in and around them
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June 2023 by guy yadlin
We rented a SUVWhen we arrived they didn't have our car and tried to charge us for an upgrade.When we returned the car we asked if we need to clean it- the answer was NO.They ended up charging us for an EXTRA 250$ for car cleaning!Don't rent there!
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May 2023 by FlaxedWrist McMerkin
Absolutely awesome service. Fast and friendly
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April 2023 by Amber Jensen
Avis has our business from now on! They really came through and saved me this last weekend. I don't know her name but the lady from Avis overheard a problem I was having with Hertz and totally took care of us! Thank you!
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March 2023 by Julissa Noguera
We rent online with a debit card, a the time to pick up the front desk lady was so rude she said that we need credit card, she did not want to help us!! We lost our reservation ??
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November 2022 by Shannon Ross
Good service nice rental car
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September 2022 by Gary Miller
Great place to rent nice clean vehicles
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August 2022 by Bruce McGuire
Booked online. Got there and they Wouldn't rent to me with a debit card like it said online
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May 2022 by Michael Holder
The lady at the front is the rudest person I have ever dealt with! She should not be in customer service as she huffed and signed multiple times when I asked for help.
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April 2022 by Tarra Pierce
Staff is incredible rude. We were overcharged twice. First time it happened, we contacted Avis corporate and received a refund, but then when the vehicle was dropped off, we were charged again. The staff said it was for insurance and taxes, however that was all prepaid. When we tried to ask for a refund, the staff hung up on us then wouldn't answer the phone when we tried to call back.
