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July 2024 by M P
Mom of two on a cross country road trip, asked to change $5 in quarters (in order to do a quick wash at the hotel) at the customer service desk after spending $100+, rudely told "we don't sell quarters". I'd like to say... How about a simple courtesy to your paying customer??? One star given is for the friendly casher.
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June 2024 by audra
love !
always have good stuff
fairly cheap
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June 2024 by Samantha
It has good prices and a variety of quality products the staff can be a little pretentious at times but not all.
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May 2024 by Natasha Johnson
I stopped shopping here. If I could leave negative stars, I would.
The manager thought it was a good idea to yell at both me and my mother, even though we were not nasty, mean, rude, nor did we cuss her out. But that was the behavior we received.
We just asked a simple question about the order that was delivered. Half of the items on the order were wrong. I specifically selected that they refund the items if they were not in stock.
The replacements weren't even close to what we ordered. I actually had to call their corporate hotline for assistance because they wouldn't let us exchange the items.
They thought because we were black we were trying to ask for a refund to short change the store, as the total amount was about $500. We only wanted to exchange $200 worth. They would not listen and seemed like they were trying to ban us from the store because of this incident.
We had to call the corporate hotline for assistance because the manager wouldn't do her job.
I used to spend about $1000 per month at the store. Now I won't shop at Albertsons or Safeway. Rude, nasty, trifling people ruined a brand for life.
Please shop at Smith's Food and Drug. The food is fresher. Their staff knows how to read and follow instructions. They keep the store clean and professional. The staff are kind. I've never had any kind of blunders with my order like I did at Albertsons. Don't shop at any Albertsons or Safeway.
Edit: this incident happened in 2022. I wrote this in 2024. As for the groceries, we left the entire order at their store. I got a refund for the order and for the annual shopper's subscription they offer.
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May 2024 by Richard Shane
Very nice people...
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April 2024 by Janet Brooks (Spirit Walker2023)
Great place to shop. Pet food cheaper than Walmart.
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February 2024 by K W
Shop the weekly ads and find out how much money you save over Walmart. Their produce is superior and the fried chicken from the deli is awesome. 8 piece for 8.99.
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February 2024 by K Weikum
Shop the weekly ads and find out how much money you save over Walmart. Their produce is superior and the fried chicken from the deli is awesome. 8 piece for 8.99.
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February 2024 by Lonnie Guthrie
Always clean and well stocked. Customer service is always top notch.
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February 2024 by Mandy St. John
I shop other people's orders here a lot, and it's pretty much guaranteed that Albertsons will not have at least 1 item on every single order. I just did an order where the customer ordered 4 items, and they were out of 3 of them! They are always out of products. It's super frustrating, but the employees are super friendly and helpful!
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February 2024 by Rylee Guest
Kelly, is so nasty! I heard her talking about coworkers while I was asking about chicken breast. Since I just moved to town, I don’t know this Albertsons layout. I just came from Denver with good customer service. I was following her to the meat section, and she was saying things like “Katelynn won’t get over this felon boyfriend she has.” I didn’t know Katelynn until I was finished and went up front and she was a doll! I love Katelynn she was so helpful! Kelly needs to be reprimanded because that was absolutely unacceptable!! This was the Casper store on 2nd st.
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February 2024 by Volhenia Sylvanus
Employees were rude and refused to adhere to the Uber delivery guidelines requiring all Uber drivers to go into the dock area of the store to pick up orders.
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January 2024 by Nat Owen
Meh, Albertson's is fine. Service is bare minimum.
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January 2024 by Dan Jamison
Large selection of groceries!
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December 2023 by Melissa Powell
Selection is good. Really nice bakery and deli. Pharmacy Tex are friendly. The app is troublesome.
