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September 2023 by Miguel Rodriguez
I've been banking with paper city savings for many years now. This morning had a wonderful encounter with Emma an employee at the Wisconsin Rapids branch. She was very friendly and helpful, I was glad she was there to walk me thru the new IT machine. Great customer service I recommend their services.
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November 2022 by Fish M
Horrible bank..they dont seem to care abt it's members just the black and white and what's required to do their job and get through the day..when I have to pay for a money order and can't get a few hundred dollar loan when I've been a member for years and clear over $3500 a month w income and only wanted a few hundred, it's time to look elsewhere..dont waste your time there are many better banks!
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August 2022 by Melissa Downs
Communication at this bank is horrible. with opening accounts to getting a mortgage.
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October 2021 by Rusty Brown
Pray your account doesn't get locked on a Sunday for any reason, they don't even have an online service for you to contact to get if fixed.
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May 2020 by Brian Wolosek
When I was looking for a house a few years ago I found a bank-owned property by this financial institution. I did not qualify for a typical 30-year mortgage. Because it was a bank-owned property they worked with me. They didnt make me pay PMI give me a very good interest rate.
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February 2019 by JILL MCKELLAN
All of the staff (and Sherrie A. in particular for me) at Paper City Savings is amazing. My parents started banking here over 50 years ago and never left. I never had to think about why that was until they both passed away and I had to open up an estate account and manage the details of an estate. Their thoughtfulness, thoroughness, and efficiency were (and are) amazing. I've always known my parents were brilliant and Paper City Savings is clearly one of their brilliant choices for financial matters. I cannot thank them enough for how they've helped make a really tough time easier to navigate! If I lived in the area, I would absolutely switch my accounts over to this bank!
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November 2017 by Zach Hobbick
**As an update, I was contacted by one of the mortgage specialists. She questioned the concerns I had and seemed as though she genuinely wanted to make things right. We ended our conversation with her saying she hoped that I didn't feel mistreated ever again and me saying that I appreciated her concern and getting back to me. Unfortunately this is where I bank for my mortgage. They had the best apr at the time so that's why I went with then. We've had some miscommunications and the staff has seemed rude at times when I've asked simple questions. Other then that the bank itself is usually clean and an open environment.