Cricket Wireless Authorized Retailer offers helpful in-store support, with staff members who are friendly and dedicated to resolving customer issues. Customers appreciate the clean store environment and the associates' warm greeting. The store staff, including managers and sales associates, work hard to find solutions, even exploring all options when problems arise. While some customers experienced challenges with online support and billing, the store staff's effort and tenacity shine through. Customers also note that the phone service is reliable, prices are competitive, and there are no long-term contracts. However, some concerns include additional charges for in-store or phone payments unless a payment plan is chosen. Overall, the store provides personable service and good assistance for those seeking cellular services.
The employee that was working was such a big help! Online customer support was awful. In store was much smoother and she made sure everything was in working order before I left!
July 2023
Lady working was great. She was able to fix our problem.
February 2023
I would give Cricket a better rating but they charge you for paying in store, and they charge you for making a payment on the phone unless you agree to a monthly payment plan it's wrong and that's why
