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July 2023 by Veronica Castillo
Unfortunately, we had car trouble on our last night at the Dells. Thanks to roadside assistance through my insurance, I was able to get a tow truck out within an hour. The guys that came recommended Wisconsin Customs, but by this time it was too late to call them. The next morning I made a few calls to several repair shops in the area, but Rick from Wisconsin Customs was the only one willing to help out.We got the car towed there and upon arrival, we were greeted with nothing but hospitality. His wife Cindy was an absolute angel. She gave us a tour of their farm and introduced us to all their animals. We even got to pet the most adorable pot-belly pig brothers and some super cute pups! We hung out with them in the garage and watched a movie from the car until the part came. They were so sweet to our 10 year old, and needless to say even she enjoyed her time waiting at an auto repair shop. After a couple of hours, and lots of chatting, we were good to go and back on the road to home.What started off as a nightmare — being basically stranded hundreds of miles away from home, really did end up with a happy ending and I’m so grateful for everyone at Wisconsin Customs!Very honest, affordable, and THE BEST customer service! Hoping I never have to see them ever again, but I do wish them the absolute best. Highly recommend for anyone with car issues in the area.On the drive back home, we saw a rainbow and it gave me a sense of comfort and peace, and it was all thanks to the team at Wisconsin Customs!
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July 2023 by Lillian Meyer
I got a flat tire with messed up lug nuts in the middle of a bachelorette party. They were the only place open on a Saturday, so I got towed to them. They got me in right away, figured out how to get the tire off, fixed the leak, and put it back on all for free! They were so nice, efficient, and it was overall the best way the situation could have gone. These guys saved my weekend!
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July 2023 by Alex Annoye
We were visiting the Dells and experienced some problems with our vehicle. We brought it to Wisconsin Customs and although it was a Sunday and they were technically closed, they still fit us in to make sure we got home safely. The owner and his wife were two of the nicest people that you will ever meet. They diagnosed the problem and even brought us in the garage to show us what was wrong. They showed us exactly what was needed and didn't try sell us things we didn't need. On top of all this, they were willing to add an extra four hours onto their day to get the part and fix it for us. If we lived in the area, this would be our go to place. We really appreciate Wisconsin Customs knowledge, honesty and generosity.
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July 2023 by Christine Carpenter
Our van was vibrating and the check engine light came on while we were passing thru this area on our way home from vacation. Saturday afternoon. Called Wisconsin Customs after searching online. Best decision!! Rick read the diagnostic codes, drove a bit, solved the vibration (tire issue), advised what maintenance could wait until we were home, and got us safely back on the road the same day. Our children were distracted with tv out of the heat, and my husband & I enjoyed chatting with Rick and his wife while we were there. While no one wants their vacation interrupted by vehicle issues, we are so thankful for our experience at Wisconsin Customs!
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May 2023 by Sabrina Robinzine
I am extremely grateful for the guys at this shop. My car broke down while on a trip to the Dells with my daughter. What I thought was a simple dead battery turned out to be a dead alternator. Stranded in the local Walmart parking lot, I gave these guys a call and their customer service is amazing!!! They provided a very affordable price over the phone and had me up and running in an hour. I can’t thank them enough for handling this very stressful situation quickly and professionally.
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May 2023 by Damon Horn
Bought a truck and had some work done on it by Rick. He is awesome.. His pricing is beyond fair, His communication skills are excellent, and he told us exactly what needed to be done and what didn't need to be done; we were told by a bigger shop that we needed some expensive work done but that was not the case. It is nice to have a old school mechanic around that doesn't take advantage of you and works well with you! We will never go anywhere else!!!Services: Transmission
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April 2023 by Sarah Dahl
Rick and his team are amazing! They took such good care my major repair, always keeping me informed. Reasonably priced and outstanding customer service. Thank you for all of your help!Service: Engine repair
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December 2022 by Anonymous
I cannot recommend Wisconsin Customs enough.!!! They fit me in last minute on a weekend, quality work at a good price.Service: Engine repair
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September 2022 by b pease
This business went above and beyond on a weekend in busy Wisconsin Dells to help me when my car brakes went out. Rick was awesome in responding to my calls and analyzing my car repairs needed. Highly recommend; great guy!Services: Vehicle Inspection
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August 2022 by Jason Kazmierski
Out of town camping, it was Saturday, new rear brakes, rotors, and a caliper, super fast service, totally fair price, highly recommendService: Brakes
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August 2022 by Brandon Alexander
Great work got the job done fast and good will be taking them more work in the near future
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August 2022 by Brad Garlin
These guys totally saved me from being stranded in Wisconsin Dells. They are the only shop open on Sunday! My brakes went out and they were able to fix them same day and get me back on the road and for a reasonable price. I’m beyond grateful. Thanks!Service: Brakes
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July 2022 by Mike Bravo
Rick was a life-saver and a huge blessing! Just as we began heading home from our family vacation in the Dells, our transmission went out. An employee at a nearby gas station recommended Rick. He came out immediately, towed our car to his shop and made the necessary repairs to get us back home. His price was very reasonable and he even called us a couple of hours later to be sure we weren't having any issues. We are so grateful to Rick and recommend him highly!Service: Transmission
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August 2021 by Krystal Hartman
These guys were great! Our battery had an issue on a Sunday when we tried to leave our hotel. Had it towed here and they fixed it in a few minutes and we were back on the road again!Service: Battery
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August 2021 by Allen Cohn
Super nice guy he took me in when everybody else was booked so I needed it done then I couldn't wait to get the brakes put on and he went above and beyond to do so
