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October 2023 by Ray Jackson
Do not go to this resort it is infected with bed bugs and also has a sewerage problem. We went to the manager on duty she is a young girl and told her our problem. She told us nothing she can do about it and if we don't want to stay we can find another place. I ask to speak to the upper Manager she said it is the owner and he lives in Chicago. People don't wast your money on a low budget Motel that promises 5 star resort.
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September 2023 by Maria D Espinoza-Hernandez
The resort is right off the lake. Very conveniently located. Staff is very welcoming and accommodating.
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August 2023 by J A. K
Not only was the supposed male manager on duty condescending and rude but when trying to contact them again the manager Bella did nothing to help us out either.Our hearts are breaking from the already devastando news of COVID and being extremely ill and missing our vacation but the added stress and disgusting behavior from this resort added on to it.So disheartening that they refuse to accommodate their customers in any way.This is not over and will not be until our money is refunded.I tested positive for COVID 2 days before our trip with my co workers who work in very close proximity with me.I have a 102 fever, a hard time breathing amongst other symptoms.We notified this resort as soon as we found out.They refused to provide us a refund and would rather us come to the resort sick instead of helping out their customers.We let them know we would still be coming to resort so that we do not lose out on our money.The manager was very rude and condescending.He would rather have COVID positive groups there than take care of their ill customers.DO NOT GO HERE. You will guaranteed get sick.This was reported to the CDC immediately and the Wisconsin health department.So heads up to all customers this weekend, you have a COVID positive group coming your way! You may want to reconsider your trip.
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August 2023 by Jessie Kirk
Not only was the supposed male manager on duty condescending and rude but when trying to contact them again the manager Bella did nothing to help us out either.So disheartening that they refuse to accommodate their customers in any way.This is not over and will not be until our money is refunded.I tested positive for COVID 2 days before our trip with my co workers who work in very close proximity with me.I have a 102 fever, a hard time breathing amongst other symptoms.We notified this resort as soon as we found out.They refused to provide us a refund and would rather us come to the resort sick instead of helping out their customers.We let them know we would still be coming to resort so that we do not lose out on our money.The manager was very rude and condescending.He would rather have COVID positive groups there than take care of their ill customers.DO NOT GO HERE. You will guaranteed get sick.This was reported to the CDC immediately and the Wisconsin health department.So heads up to all customers this weekend, you have a COVID positive group coming your way! You may want to reconsider your trip.
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August 2023 by Jessie K.
Not only was the supposed male manager on duty condescending and rude but when trying to contact them again the manager Bella did nothing to help us out either. Our hearts are breaking from the already devastando news of COVID and being extremely ill and missing our vacation but the added stress and disgusting behavior from this resort added on to it. So disheartening that they refuse to accommodate their customers in any way. This is not over and will not be until our money is refunded. I tested positive for COVID 2 days before our trip with my co workers who work in very close proximity with me.I have a 102 fever, a hard time breathing amongst other symptoms.We notified this resort as soon as we found out.They refused to provide us a refund and would rather us come to the resort sick instead of helping out their customers.We let them know we would still be coming to resort so that we do not lose out on our money.The manager was very rude and condescending.He would rather have COVID positive groups there than take care of their ill customers.DO NOT GO HERE. You will guaranteed get sick.This was reported to the CDC immediately and the Wisconsin health department.So heads up to all customers this weekend, you have a COVID positive group coming your way! You may want to reconsider your trip.
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June 2023 by Anna B.
Stayed in the 20 person villa. It was disgusting. Carpet had stains, bathrooms were gross. The deck had a big hole with a screw sticking out. Great location, and the hotel and other houses might be nicer but they should not be renting this house until it's been gutted. The staff was also very nice.
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May 2023 by Lupita E.
Great little resort, rooms are nice and modern like. Stayed here with our 2 kids and 2 dogs. Staff was very nice too. I would give 5 stars if there was bigger playground for kids or more activities, or more area for the doggies. But Overall ok
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April 2023 by Michelle T.
Best resort for family and friends. So accommodating and all requests were fulfilled. No questions asked!!!!
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October 2022 by Chip C.
I was supposed to stay at Delton Oaks during a business trip to Wisconsin Dells. My business associate reserved three rooms. When we arrived at the property, we discovered that it is a run-down, roadside motel...certainly NOT a resort. The owner's wife is downright rude. My associates and I chose to stay at another property.
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August 2022 by Anne L.
If it was possible to leave less than one star, I would. This is a truly terrible place. We were in the area for a wedding, and this resort had been recommended. Based on the pictures and ratings online, we booked. We actually had to book one year ahead, because everything in the Dells books up for August. One reviewer said that when you check in at the dingy shack which passes for a reception area, the first thing they do is say "you owe $....." and run your credit card. This prevents you from seeing your actual room, and when you realize you've been suckered into the Bates Motel, you've also invested over $700 for two nights. So hat makes it tougher to just turn around and try to find something else. The pictures show the "stairs" we had to climb up and down to access our room. More like a dilapidated ladder. Once inside, the furniture was stained, the walls were scarred and painted over wallpaper was ripped, one of the screen doors was falling off the track. The only lighting that worked was overhead fluorescent lights; the towels were grandma's ratty old ones. It was sheer hell. There is no soundproofing of any kind, so you can hear all the yelling and screaming from the other patrons partying out on the "beach" into the night. The beach is some sand, but a lot of weeds. The railing on our balcony was rusted iron, with the bolts lifting out at the bottom. It was super shaky and old. There was moldy indoor-outdoor carpeting on the balcony. Just yuck. Literally any other place in the Dells would be preferable. This place is a total tear down.
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July 2022 by Alicia L.
My family and I have been coming to Delton Oaks Resort for 16 years. We have tried other places but we never felt the comfort that we do there. The staff are all nice even the owners, we have never had a bad experience. This place is literally home away from home for us. We love everything about it. Being able to just sit by the lake while the kids do s'mores, or feed the ducks is rewarding and peaceful. Thank you for always making us feel welcomed Michelle and Clem, See you next year.
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July 2022 by Ron T.
Great family vacation location.. pool, beach, campfire, pontoon boats and much more‼.. off the strip but very very close to everything‼
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November 2021 by Mallory I.
BE AWARE**** Everything this owner posts is false advertisement. The pictures and description of his resort houses are a deceiving lie as he writes "private pier, private beach private parking" additionally the house was run down (exposed wires and nails, and mold ). Also advertised Noah's ark tickets Which after we paid he stated " we haven't done that in years"Additionally after repeatedly asking the owner to address the same group of people who kept using our "private beach"" a gentleman from that same group became belligerent screaming and swearing IN FRONT IF OF MY TWO AND FOUR YEAR OLD as he refused to leave our space that we paid for and we were promised. At that time I no longer felt that my family was safe and had to leave. I requested the owner reimburse us and he refused. This owner is a con artist and a fraud. Take your business elsewhere..
