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April 2023 by Thomas Devine
I scheduled a 5pm appointment with Rebecca Straight at the Whitewater HR block. I was contacted at 10:22 am instead and received a voicemail asking me to call back to answer some questions about my filing. I called back at 5:00 and was told Rebecca was busy but would call me as soon as she finished with her client. About half an hour later I received a call from Rebecca. I was informed that HR Block had started to work on my taxes that morning but now “all my documents were gone”. Not only that, the Whitewater location can’t file for a sole “priority” which I needed done. I was told that to get my taxes done for the sole “priority”, I would need to have an appointment at fort Atkinson. All of this after my online filing was “stuck in limbo” for two weeks is enough to ensure I never trust Whitewater HR block with even the simplest tax filing.
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March 2023 by Elysia Gardner
Terrible experience. Very RUDE “tax pro”. Fr have to train on customer service better. Lady at front desk was nice.
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February 2023 by Kimberley Ford
I enjoy using their services. My tax expert, Rebecca Straight has been amazing the last 2 years.I've had other tax experts in the past that weren't as personable, knowledgeable, or easy to work with.
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March 2022 by Sarah Nehlsen
Very nice; I forgot a piece of information at home and no problem they were very patient & understanding. Very efficient; my taxes were done while I was thete.
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January 2022 by Julie
I gave the high score because I really like having the same person do my taxes if that's possible and also I like the small office and the convenient location.
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April 2021 by Google user
I gave the high score because I really like having the same person do my taxes if that's possible and also I like the small office and the convenient location.
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March 2021 by Bryan Schumann
Fast & quick very nice preparer
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March 2020 by Tim Cejka
Warning!!! Do not have this H&R Block office do your taxes. They made mistakes on both my 2017 and 2018 taxes. I am still trying to get my 2017 state taxes fixed. On one occasion, they changed my filing with out my knowledge and without notifying me, changing my filing from a refund to having to pay in. And when I tried to have the owner, Eileen, meet with me to explain what happened, she would not return my calls and would only return e-mails after I started a formal complaint with H & R Block. Find a different office to do your taxes. I will never go back here.
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September 2019 by EOlson82
Great service
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April 2019 by Steve Jones
Fast service, reasonable price
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April 2019 by AZ Mission
Service was quick and easy.
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April 2019 by Cassandra Guerra
It was easy and painless
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April 2019 by OESpectre
Great service
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February 2019 by Nancy Haskins
The people are very friendly , they spend time explaining everything.
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February 2019 by Maryann Rodrick
I enjoy H&R block. Trusted them for years
