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April 2024 by DR SHANDOWLYON REAVES
My mother passed away in May 2023. She lived in Hawthorne, California and I lived in Milwaukee, Wisconsin. I was her trustee; thereby, timely fiduciary actions were warranted. PNC demonstrated empathy, professionalism and with-it-ness during the process of handing her accounts expeditiously.
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August 2023 by Roselyn Cantwil
Erin and Lexi were both so helpful today! I am not very educated when it comes to credit and they are helping me out of an unusual situation that I unintentionally put myself in regarding my credit report. I feel much more at ease now and am hopeful by next year things will be looking better for me thanks to their help and guidance.
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May 2023 by Markiian Novak (novream)
Clean inside and smell good! I like that
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October 2021 by Twyla Howard
I have to say I have loved pnc since they were st Francis bank and Lexi at this location was a amazing rockstar!!!! Hands down. I can honestly say I’ve never had a bad in person experience the call center however is a different story. But thank you Lexi for ur help and follow up!!! All the ladies in the branch that day were amazing ??
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September 2021 by Twyla Kemp
I have to say I have loved pnc since they were st Francis bank and Lexi at this location was a amazing rockstar!!!! Hands down. I can honestly say I’ve never had a bad in person experience the call center however is a different story. But thank you Lexi for ur help and follow up!!! All the ladies in the branch that day were amazing ??
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August 2020 by F T
The atm rarely works. Also, they flash messages about covid and safety on it constantly, yet the atm screen is NEVER wiped down. How is that sanitary or safe? There are the same dead mosquitos and webs on it across the screen that have been there for weeks. I know because unfortunately I have to use this atm almost daily.
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August 2019 by Tom D.
I've had a business account at PNC Bank for over 10 years. Lately they have been nickel and diming my account. Now when I go in to get change, rolled coins, singles, or five dollar bills, they charge a 1% fee for any amount over $25. To make matters worse, when I inquired they said they had to enter any amount over $25 into the computer...later, when I received my statement, I saw a charge on my checking account for the 1% fee. When I asked about the fee, they said they would look into refunding it. I never heard anything back. They are always very apologetic and go through the motions but no refund or action taken. The same thing goes for overdraft fees. $36. My account was overdrawn and amount less than that. However they charge a $35 overdraft fee multiple times and apologize and say they will look into a refund but they never follow up as they say they will. I am looking for a new business bank with fewer fees better service and one that values its customers and keeps its word.
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May 2014 by Jeffery M.
Convenience is very important to me when banking AND no service charges plays a major role when maintaining an account in any financial institution. After all, one service charge and you can lose a decade of interest if the account even pays any. Armed with a coupon for a free "outdoor concert" chair, I visited Whitefish Bay's newest Bank Friday. From the moment I entered the front door I felt I was being treated like 'days of old,' when I was Managing Executive of a Bank in New York's Westchester County. Not one, not two, but three individuals welcomed me with just about everything but cash samples. Not like where I currently bank jammed with customers, lines and having to enter and leave through "lock box" doors. Good reasons why I just might chase my money over to PNC. Some decent possibilities here that I am willing to consider and that customer service, wow!!!
