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March 2024 by Amanda B
The store is scheduled to open at 6am.I show up today, Friday 02.16.2024 at 6:10am and the store is dark.There was roughly a dozen people, waiting by the doors (out of respect for their digital privacy, I did not include them in my photos).The parking lot was disgusting, trash cans overflowing, carts all in the lot, and you can see trash inside on the store floor.I called the store at about 6:15 and can hear the intercom saying "There's a call holding for customer service." (or something similar)Another gentleman waiting also was trying to call someone.A security guard let us know he was the only one there and he was waiting for someone to come and open a self checkout register.What the what?!ONLY ONE THERE?No cashiers, no one for bakery, no one for deli, no one for any other department and you open at 6?ALL of this is a result of poor management.Do you need me to come in and teach you how to run the place?First, if you are to be open at 6am make sure you have employees scheduled to start at least an hour prior. And ensure you have several coming on in case anyone is running late.Second, you clean up the night before - sweep, empty trash, get carts out of the parking lot.This sets the tone for the next day; always set yourself up for success.I personally don't want to go grocery shopping in a landfill and to accept this as normal is little more than rodent mentality.Third, when you are on the clock you are NOT on your phone, it shouldn't even be on your person. Especially when you have people checking out.They are there spending their hard earned money on your ridiculously priced items.Be grateful and courteous.This happens at all other Pick n Saves, so thought I'd address that here too.Pick n Save has went from bad to worse over the years.After what I have seen today, it should be shut down.I am not sure if the store ever opened, it was too cold for me to hang around and find out.Absolutely ridiculous.
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February 2024 by Noah Wade
This store is so bad I don’t know how they not close they don’t keep up to date with the food the customer service is poor and the self check out never works. Really makes me feel uncomfortable when at this store it’s so sketch.
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February 2024 by Jennifer Keene
The meat department never has employees. You literally have to find a employee to ask for help.
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February 2024 by Marco Moralez
Expect to be here for at least a half hr if your just running in an out and bad customer service. Some of the women that work there are plain rude.
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February 2024 by Ana Rodriguez
I am a customer that frequents this Pick n Save (PnS) weekly... This PnS is not the closest to my home. But I enjoy the customer service from the employees from the deli to the cashiers to the ones that bring in the carts. I also wanted to note that the supervisor/ manager Doris is great! She's very helpful, she gets things done(!!). She shows great leadership, leading by example by filling in where and when needed. Best of all, customers and employees respond well to her. Thank you - keep up the great work.
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January 2024 by Avin Sharma
Theu got 7 register. Still only one register works.They dont value costumer’s time.You have to wait for long time to get your turn.
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January 2024 by Bradley Livermore
Scan 2, Steal 2 special at this store. Workers don't care. Higher prices for everyone. $10 for a 12 pack of Pepsi?
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December 2023 by Hannah Fox
There are a few employees at this location that are so helpful and friendly. Even though it gets extremely crowded at times, I usually find myself leaving the store with a smile on my face.
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December 2023 by Kimberly Carter
Today I came up short by 38 cents buying just two items... apparently my math skills weren't all that great. Literally buying two items with change because I don't get paid until tomorrow. My account had that amount in there, but for whatever reason, it wasn't accepting my card. The cashier went and spoke with her manager, who then allowed her to finish cashing me out. I will definitely be in there tomorrow paying it back plus some extra to help the next person who is short and just one day short of payday!! Thank you for your kindness over such a short amount of cash. You definitely made my day better after a really hard day at work!!
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October 2023 by Alex
Its my local store so I have used it a lot. But that said the store is often dirty, they are often out of stock and a lot of the staff seem to not care (not all of them, some of them are nice). But the food here is often MOLDY. At least once every trip I find something rotten and moldy. Last night I found two full size loaves of bread covered in mold, I left them at the customer service desk as there was literally no staff member to hand them to other than the ONE cashier and she obviously was busy with a long queue.TLDR rotted food, dirty store and understaffed and soso employees.
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September 2023 by Vickie True
Waited 1/2 hour to check out since they had ONE register open. The self checkout was down into the middle isle as well. Who is running this place for this to happen on a Saturday!!!Shelves were not stocked in Dairy section as well as other areas!Ridiculous
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September 2023 by Kaylene Howard
The worst pick n save in the milwaukee. Consistently only one register open with a line of 15 customers waiting. Meanwhile 30 employees are walking around aimlessly. It just cannot be that that many people are not trained to work a register. I’m always appreciative of employees who choose to show up, but the employees here who do really could not care less about their job. I understand how annoying rushes and customers can be, but good lord there is no urgency whatsoEVER with anyone who works here. They see a line of people growing down an aisle and will laugh to each other and walk away. It’s disappointing. Service desk is down for the day at 10:00am, literally why. I hate that this is the closest grocery store to me because it forces me to drive an extra 20 minutes to literally anywhere else.
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August 2023 by Cathy Sims
They are always out of sale items and now when they have a buy one get one free offer and they only have one they will no longer discount that one.Not helpful at all!!!!!Also, refused to help a disabled lady with a carry out!!!!This is why I stopped coming here for a long time and I guess I was right to patronize a different business!!!
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August 2023 by Emme Fields
No customer service at all. The staff here is so rude. I will never come back. For how expensive their groceries are I expect much better customer service.
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August 2023 by Elaine M.
Excellent!!! We shop at our "Pick'Save" very frequently!! We rarely are disappointed... It is very convenient & usually very well stocked‼... & the produce is very fresh‼ ALWAYS our FAVORITE grocery store.‼ We used to try other groceries, but NO LONGER- now it is always: PICK'nSAVE‼‼