Veterinarians in West Bend, WI

“Heart & Soul gives their heart and soul to the care of their patients. The reception and tech staff are exceptionally trained to handle most anything. My dog received lazer treatments for months and the techs made sure Sadie was greeted and made comfortable. These treatments were the successful in treating her arthritis and now she is a bouncy running girl. Because my Max required anal drainage monthly, we are there on a regular basis. Treatments are always on time, thoroughly explained and pleasant. Thanks to them, my dogs are willing to go to the vet. We are very grateful for this wonderful clinic.”

“I can't say enough about Parkdale and its staff right now. Yesterday we made the excruciating decision to have our much-loved cat put to sleep after a brief but earnest fight against her cancer. From the appointments leading up to her diagnosis to the dreaded one when we brought her in for the final time, the staff was both compassionate and professional and made us feel like we were not going through our pain alone. For the actual euthanasia appointment, I was surprised and grateful to be escorted to a comfortable, private room well to the side of the lobby rather than an exam room. I'd been prepared to have to try to comfort our pet in her last moments on an exam table and then sob my way back through the lobby afterwards. Our longtime vet, Dr. Lisa Chapman, was not in, but the vet on call that day (I wish I could remember her name, but she's amazing) was just as caring and so helpful in talking us through how the procedure would be done and making sure that we were comfortable with each step along the way, as well as showing genuine concern for the comfort of our cat through the procedure. Everything was done at our own pace, allowing us to be fully ready to finally say goodbye.
From the moment we walked in the door to the time we left, the staff was so kind but also professional, and it made one of the worst days of our lives just a little easier. I can't thank them enough.”

“Our regular Vet was on vacation, and we were unable to get our dog in anywhere! Dr Schmidt, who had never see our dog before, got her in the same day to attend to her eye injury! What a relief! While not life threatening, we will be forever grateful. Great Staff & Doctor!”

“I’m new to the area and they came highly recommended! I can’t say enough good things about them! They have been very helpful with my cat and her allergies.”

“nicest close to home vet clinic with the very nice and attentive staff and very friendly doctor make taking care of my beloved pets so carefree and easily manaagble”

“Jill is AMAZING! She’s knowledgable, to the point and values your time! I’ve been a client @ Decorah for over 16 years and have built trust and honesty with the staff. They always find time to “squeeze” me in when my dogs have gotten into trouble. Staying late, running tests, follow-up phone calls… I couldn’t ask for a better person than Jill!”