Cellular Sales in West Bend is a convenient Verizon store offering a friendly, personalized experience. The staff, including helpful sales consultants like Noah, Katie, JJ, and Trent, are knowledgeable and patient. Customers praise the team for explaining options clearly and providing outstanding service, often going above and beyond to ensure satisfaction. Whether upgrading phones such as iPhones, Samsung Galaxy, or Motorola edge+, or exploring Verizon plans and accessories, visitors find the staff helpful and attentive. Many customers appreciate the small-town feel and consistent support from staff members who take the time to answer questions and assist with multiple lines or services. Overall, the store provides a welcoming environment with excellent customer service, making it a trusted spot for wireless needs in West Bend.
We started our day at a differnt Verizon location where the service was not good and we were less than pleased with the customer service. We ended up driving 45 min to the West Bend location. Dustin was fantastic! He was very knowledgeable, kind and eager to help. He truly went above and beyond. Highly recommend!
December 2025
Noah K. made my experience hands down the best one I’ve ever had with any phone provider. He was super helpful and made sure to explain things instead of overloading information to make a sale. Definitely recommend asking for him when you go in!
November 2025
I love having this store available right in West Bend. It’s so convenient and it feels like we get small town personal service every time we need something. Most recently, Katie went above and beyond to make sure we were satisfied. Outstanding customer service.
