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July 2024 by Magical Jada
I have no issues with the work this place does. I do have an issue with Garry, the boss. He's unfair to most of his employees, for example, he has a favorite that he'll let go home early every day, and that employees work gets pawned off on others with the excuse of "he can't finish this job before the hours up but he has to leave" (even tho that employee is still scheduled another hour) But in the same breath go to a different employee and say "you have to stay late to finish everything. No exceptions!" NO EXCEPTIONS! MY GOOD MAN, DID YOU FORGET THAT YOU JUST MADE AN EXCEPTION FOR THE OTHER GUY. When other employees have free time, heaven forbid they're taking a little break instead of sweeping or something, but Mr. Boss man Garry can be on his phone all day instead of helping. He will also schedule new hires as if they've been there for 30 years and be mad when they can't keep up. They try their best, all for the same amount of money a teenager can make in fast food. And yet he fails to see how he picks favorites and pawns all the work off to the newbies. Take it from someone who's also worked a position of power at their job before, your workers will work with you if you work with them. Be fair and consistent with everyone. DO BETTER!!
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July 2024 by brad a
I have been a customer of this store for many years. I went to drop off some tires to get replaced and the price they wanted to charge me was nowhere near what they quoted me within 3 days of scheduling appointment. Needless to say you probably lost me as a customer. Your system being down is not my fault and I’m not going to just pay the up charge because you can’t access computer. Very disappointed
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July 2024 by Steven F. Gray II
My appointment was at 11am and I called to see if they could get me in any earlier. They got me in at 9:30. Employees are nice. I had a good experience at this location.
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June 2024 by Antonio Rafael Gracia
The service writers were excellent and the shop was well-maintained. I was able to get in and out quickly.
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June 2024 by Judy Helsell
Very fast and friendly
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June 2024 by Jesse Garcia
Great service, friendly atmosphere, clean organize store
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May 2024 by Lisa Lyev-Wroten
We always have such a positive experience here. They are friendly and helpful and their services are reasonably priced and do not take very long.
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April 2024 by Steve Varisco (Stevo)
Seemed rather pricey.
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February 2024 by Jonathan Hart
Great speed and great work.
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January 2024 by Kyle Holland
Typically I’m not the type to write a bad review. After using good year tire a couple of times for miscellaneous work. Today was the last time I will use them. I decided I would have them do my oil change on my 2020 gmc Sierra. Originally it was supposed to be around 80 dollars for synthetic oil and a tire rotation. It ended up being around $105. Decided to have them do it anyways. They come back 45 minutes later telling me my lug nuts are broken and warped. Told them I would like them to reinstall them and I would fix them myself as they were not as bad as they made it sound. They would not reinstall them and so I agreed to the $80 price. Again I get things happen so whatever. My problem is after the oil change I noticed oil in my driveway. I figured it was just a little left that spilled from the orignal oil change. I left it until it seemed very odd that oil was still showing up a month later. I finally went underneath the truck and found the oil filter was very loose. It was pouring oil and had a drip. After 1000 miles the dip stick showed left than half full. I’m glad I caught it in time before major problems occurred. When I went to change the filter it was extremely loose. I will no longer bring my business there
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December 2023 by Therese Rosenthal
On time service for the oil change and tire rotation. Pleasant waiting room. Friendly staff.
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December 2023 by Sierra Brown
Unwilling to take jobs under 2000, will find things to justify charging that much if you have a minor problem. Named after Goodyear tire, but did not properly repair my tire. It was flat the next day. A real mechanic pointed out the damage they caused just from diagnosing the problem. Tell your friends.
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October 2023 by Cody Faul
0% interest for 6 months on their Goodyear Card. The West Bend location is significantly better service than the other Goodyear locations I've been too. Would recommend
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October 2023 by Tim Kutz
I’ve been bringing my cars here for years and I have always had great service. I know that any repairs and maintenance will be done correctly and at a great price.
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September 2023 by Jen Schieble
Excellent service!
