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September 2024 by Linda Baumann
Everything, from pulling into the heated service bay to the WiFi charger in the waiting room and the freshly washed vehicle after the scheduled servicing, was top notch. Oh, and the service people too!
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September 2024 by Jim McArdle
Very responsive -- good experience!
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August 2024 by Jacob W
Steve from sales did a great job working with me through an out of state transaction. He kept me up to date with the process and made sure the sale went smoothly. I would recommend to anyone looking for a new or used vehicle.
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August 2024 by David F Wagner
Good customer service. Service advisor took time to listen
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August 2024 by Sheldon Lutte
After visiting two other dealerships in Illinois that tried to scam up by misstating the sticker price and adding $3k “services” that we didn’t want, such as fabric protection or LoJack, we were hunting for a dealer that liked doing business with its customers and treated them with respect. Boy did we find the right dealer at Lynch Buick. It was a two hour drive to get there but totally worth it. Our sales person Steve was knowledgeable and friendly and had totally prepared for our visit, even though we hadn’t yet committed to the sale. The finance person Patty stayed late and did extra work to take care of the more complicated state-to-state sale to get us back to Illinois, and she beat the finance rate we already had. They even worked to match prices from other Illinois dealers even though they’d already listed the car below sticker price. We are really happy we got to work with smart people to close a sale rather than fighting those other dealers to avoid a scam. So happy we came across Lynch! And so happy we decided on the Buick! We ended the day with a really nice dinner in West Bend and a great drive home.
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August 2024 by Linda George
Best dealer service department I have ever been to.
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August 2024 by chad larson
The sales department, the price, the service department, the finance department. Everybody is just excellent. They got a great team they’re no nonsense they work with you. They try to put things together and make it make sense and they stand behind their word. They’re a great dealership I won’t shop anywhere else.
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July 2024 by Amy Gresl
I stopped in to do a test drive, fully expecting to walk out based on numbers. However, I fell in love with the car and thanks to the magic wielded by Patti and the Lynch team, I was able to drive off with a beautiful new set of wheels and a lower than anticipated monthly payment. Thank you for all of your hard work!
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July 2024 by Judith Heimerl
The service department is top notch. Everyone is very friendly, professional and courteous. The waiting room is very clean and comfortable.
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July 2024 by Dale & Judy Barber
The Lynch Buick GMC service team is the best. They completed repairs on time and their customer service and follow up was excellent.
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July 2024 by John Smits
I thought everyone was no pressure and fair. Ryan DeVriend was excellent, knowledgeable and informative.
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July 2024 by Steve Nieminski
I came in and had an idea of what I wanted. I didn't think we would make anything happen on the last Friday of the month (afternoon). I left with a brand new GMC Sierra that I am very happy with. The entire process was very quick and painless. Every staff member that I dealt with was very professional and knowledgeable.
Thank you!
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June 2024 by Stacy Pasbrig
They are wonderful to work with salesman Ryan and Finance manager Patti( absolutely love her) have delt with her 2x in the last year she makes an every thing so easy!!
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June 2024 by GoSpeedGo88
My engine light was on, they were able to source the problem and gave me a quote. What started as a simple solution, ended up being more headaches for the technician. During the process, Dan did a great job always keeping me up to date on the status. Even though it took extra time and some materials, they never went over the quoted price. Great job from everyone at Lynch GMC in West Bend WI.
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June 2024 by Philip Christenson
In for regular service, oil change and tire rotation. They washed my truck when done. Nice friendly service writer. Clean waiting area.