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February 2024 by Abby Z
We were disappointed with this place. We took both our dogs in while they were very ill with vomiting and diarrhea. We also specifically took our male here to get a lump on his neck checked, thinking we were getting him access to more advanced and quality care because it’s an animal hospital.Come to find out “hospital” is just in the name and it’s a general vet practice. We were charged a grand total of $450 in services, none of which was anything out of the ordinary that we couldn’t have had done at our normal vets office. The fecal sample test had to be sent out and we had to await result (adding another expense to our bill). Other vets in the area have fecal testing capabilities on site with immediate results. The vet simply read over our previous vet records from the area we had just moved from regarding our male’s neck lump and didn’t give us any new information or specialty treatment options. We received a call back Monday (appt was previous Friday) with negative fecal sample test…however, they did not offer any explanation as to why my dogs were vomiting and experiencing severe diarrhea for 7 days.Hospital prices for basic and quite possibly even below standard care. Will not be returning.
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February 2024 by Joan Patzer
It's always a pleasure taking our dog to West Allis Animal Hospital for his sedated nail trims/checkups. Thanks to Dr. Karen Selbert and staff for all their love and excellent care.
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February 2024 by Rachel Finch
We have coming here for 15 years with our dogs and have the most respect and trust for everyone we have worked with. We had an old dog with mobility issues and they really helped us manage that while keeping quality of life at the center. We also have a very excitable/reactive puppy and I couldn’t be happier with the amount of time they took with us getting him comfortable for his appointment. Very caring and great at what they do!
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January 2024 by Julia W.
Tried for weeks to get my cat in after he started throwing up blood. Had an appointment scheduled and was running behind but had my boyfriend go ahead to let them know I was running late. I show up 9 minutes late and they told me they couldn't see our cat even though my boyfriend had been sitting right there!!! And it took weeks to reschedule!! No offer to schedule a new appointment and they said nothing to my boyfriend. Absolutely terrible, especially considering the fact that they usually make patients wait 15 minutes after their scheduled appointment time. I have been going to them for years now and will be looking for a new vet. Completely unacceptable.
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November 2023 by Karen Thibodeau
We chose West Allis Animal Hospital for our cat's care after recently moving to the area and we are so glad we did. Everyone is very friendly and professional. The clinic is modern, clean, and welcoming. Dr. Steffen was wonderful with our cat on her wellness visit. She didn't even mind her shot. We are very happy knowing we have reliable care so close by.
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September 2023 by Olivia Smidel
I loved it! Facilities were so nice and clean. It was pet appreciation week so there were snacks in the lobby. Dr was great. Did so well with our two cats. Had great advice as well. Highly recommend!
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September 2023 by Nicole D.
WA Animal Hospital is still our go-to vet two years since I wrote a review. They have a new app which makes scheduling appointments and requesting medication refills so easy! Unfortunately, the groomers that worked out of the building are no longer there. I have yet to find a groomer that my dogs will tolerate since! Besides that, we are still extremely happy with the service. The vet that typically sees our dog is professional and friendly. She makes Millie (our anxious dog) feel safe which is super appreciated. RIP Mr. Moe - the grumpy cat. Love the Photo Booth area they have set up for pets. Great seasonal decorations as well!
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September 2023 by Vivian Ratfelders
I feel that they go out of their way to help. They answer all of your questions and they never take you feel like they are trying to hurry up and get you out of there. I have been going there for over twenty years. I have also recommended them to others
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August 2023 by Linda M
I took my puppy Sophie here to get necessary shots and either the assigned vet had her first day on the job OR she was instructed to give my puppy shots not core required in order to get $47.00 more for this place. Bordetella - Kennel cough are you kidding me? I was not consulted first. Money grabbers! 26 dogs on my block and none of my neighbors use this place and it’s very close. Emails to me suggesting more appointments for tests, etc. Due to my low and fixed income WHS spayed my puppy at a very low cost - Not money grabbers. Folks look out and ask your neighbors.
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August 2023 by Diane Nelson
I don’t feel rushed at visits. All questions get answered. Dr. Steffen is the BEST! She is so caring with my dog.
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June 2023 by Richard Langston
We've been taking our cat Logan here for the past eleven years. They've been great to him/us over those years. I'm grateful for their services and support, especially over the past few months. Dr. Karen did a great job helping us prepare for Logan crossing the rainbow bridge. The front staff has undergone some changes over the years, but all of them have been nothing but pleasent. This is a great place.
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June 2023 by Dixie Eckert
Everyone there treats my dog like it’s their own with love and care! They are all very special people! I wouldn’t go anywhere else,
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June 2023 by Laura Westphal
You would never guess Bella's age of 13 ½. Nobody that meets her thinks she's older than five. I know, in my heart, this is, in large part, because of the fantastic care she receives at West Allis Animal Hospital. My concerns are always taken seriously and any issues are taken care of immediately. My parents took their first dog here in 1972 and every dog since. I followed, and have been taking all of my dogs here since 1985. They are the best vet hospital!
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April 2023 by Janice Jones
The service here is exceptional. Doc had a lot of patience for us since we were first time pet owners and had a ton of questions. I highly recommend.
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April 2023 by dan miller
I have a large dog that's reactive to other dogs and generally anxious. They made sure my kiddo could come in without being stressed by other dogs. They were great and very supportive with everything for his appointment. Dr Steffen was awesome and very patient with him. Absolutely recommend.
