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July 2024 by Isabel
I had came in counter with a woman in that works in the photo department, she is an older woman with gray hair and stick up her rectum. My friend and I had came into Walgreens to pick up pictures and she greeted us raising her voice at us asking “what do you need” her whole attitude showed on her face as well in her tone. I politely proceeded to try to tell her my pictures were done and she walked away from me to smoke a cigarette outside. She then came back into the building mean mugging me and my friend once again and walked away knowing we still needed help. i do appreciate the other Walgreens woman working with Blonde hair that came to help us out when she seen us agitated. But for the other woman as far as her working wit people should be an absolute never. She was very rude and unprofessional, once day someone will show her a lesson if she continues with her poor attitude and team work, n most importantly customer service. I felt uncomfortable the minute the woman approached me.
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July 2024 by Jennifer Lisser
Not sure why the negative reviews. Everytime I've been in the store the staff were friendly and nice. The pharmacy even found a discount for me to use on my precription.
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June 2024 by Josh Boyce
Was so happy to see self check out at one of the slowest Walgreens I’ve been too. Honestly like 20 minutes wait sometimes with only 3 people in line. Now they put security tags on items that cost less 10$ and once you self check out you then need to get in that nice long line and wait to to get the security tag removed. Walgreens needs some help!
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May 2024 by Faith Friedrich
Has self check out and cashier service. Not as long waiting in lines. Good food mini Mart. Secure on the shelf products cough and cold, shampoo.
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April 2024 by Amy God Bless
Miguel helped me at the drive thru window of the pharmacy. I desperately needed medicine for my mother. He took his time in every way, made me feel like I mattered. The customer service since covid, has gotten so bad. This experience gave me faith that there are still people that care to go the extra mile for their customers. He got me the product other Walgreens were out of, he was patient with meeting my needs as a customer, giving me the best price for the name brand, inquiring when necessary and offering the best service I've had in weeks, if NOT months or years. If ONLY Miguel could help teach our youth HOW TO SERVE OTHERS, our world would be a MUCH BETTER PLACE ❗ Thanks Miguel, btw: you deserve a raise‼️ Thanks also for giving me faith to go outside, after the lock downs it hasn't been pleasant. ?
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February 2024 by Ray C
Stopped in Monday to have a prescription filled, nice woman told they didn't have it but would be ready tomorrow. Tried calling at 6 pm Tuesday, but after 20 minutes never talked to a human. Went to the store at 7 pm, same nice woman told they didn't have it. I asked if I should pursue another avenue (like call another store?), she asked for my insurance card and gave it to another employee who gave me my prescription.Didn't she just LIE to me? And maybe on Monday too? Never again going there.One star 'cause the store was open and the lights were on.
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February 2024 by William S.
While calling to see what's the hold up with my prescription they kept answering and putting me on hold. I can hear them pick up the phone and then place me on hold again. No one is willing to help. Then they hang up on me after 15 min on hold. This happened 3 times in a row. Very unprofessional.
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February 2024 by divinelixir1
Been waiting two days for my prescription to be ready. Half of it is ready and the other half I am told they will try to fill today (I was told yesterday it would be done today). The excuse is that they are behind/short staffed. I will likely have to get it filled elsewhere as I really need these meds. I can’t continue to rely on “maybe” or “we will try” any longer. This may be an opportune time to put out an ad seeking additional staff. It’s not uncommon for this pharmacy to struggle to keep up with demand. There seems to be a pattern of issues… They don’t have the medication, won’t bring in the medication, won’t look to see if other locations have the medication, unprepared, unfriendly, and sometimes rude… Your staff members will be happier and more effective workers if you don’t spread them so thin.Trying to call back to get my script changed to another location and they keep picking up the phone and putting it on hold without saying a word, no communications asking me to hold either. They are just letting it ring and ring. In the time you are taking to ignore me calling in as a paying customer we could have had this prescription transferred to a location that can handle it. 12 minutes of this so far. I tried to change the location on the app but it won’t let me and says I need to call.I ended up hanging up and called the main line asking for the manager (Sherry). The lady who answered the phone told me she has the same issue getting her scripts and plans to go somewhere else and she freakin works there. I finally get through to the pharmacy and I am told I need to call the location I want to have it transferred to- there is nothing they can do for me. I think I’m going to change my default location going forward. Good lord!
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February 2024 by Berlyn Fuentes
The pharmacy staff is very rude, they rarely have the medications available. Today I'm going to pick up medications from the car and I'm waiting in line for 40 minutes when it's my turn at the window I have to wait a few more minutes because the person who attends is gossiping with another skinny brunette lady in a white coat and then they don't want to For one to get upset by the wait, I suppose that if the patient has already left, they will attend to the next one, not that they stay talking about other patients while one has to continue waiting and there is still a long line waiting. They should be more considerate of the people who go to get their medications, as many leave their jobs tired. As a pharmacy, some of the employees there working at the Walgreens on 83 Greenfield are no good.
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February 2024 by Nada Djordjevic
Terrible customer service. Shantee was the worst person i have ever dealt with. I will take my business elsewhere. Also i will never walk into another Walgreens again.
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January 2024 by Joe64
Drive thru pharmacy is the slowest I've ever been to 100% of the time.
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January 2024 by Noah Davison
I was having trouble filling my prescription, and had a mix up between the doctor and the pharmacy. The staff all went far above and beyond by calling the doctor to find out what the problem was, remaining patient and understanding as I called several times to figure out the problem. They helped explain why the prescription wasn’t able to be filled, and how I could fix it, offered to hold my medication for me until I cleared things up. I asked for the names of all staff who worked so hard tonight to help me and they are: Nikki, Shoua, Miguel, and Izzy. These four turned a stressful situation into something to be remembered and I’m grateful! If I could put 10/5 stars I would.
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January 2024 by David W Ulbrich Sr (Davyboy)
Walgreens is one of those places that besides prescriptions you can pick up some of your other things like candy coffee and many other things you can pickup at a grocery store! Including pictures and photos of all of your memories.
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December 2023 by Jeremy Ambler
Terrible Manager, Bad Attitude, Thinks She Knows It All!! Told Me Not To Holler At Her Lady You Don’t Even Know What Hollering Is! Please Go To Another Walgreens To Get Your Holiday Santa & Easter Bunny Photos Printed NOT THIS ONE.. Refused A Customer When They Have ALL Rights To Print Them!
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December 2023 by David W “Davyboy” Ulbrich Sr
Walgreens is one of those places that besides prescriptions you can pick up some of your other things like candy coffee and many other things you can pickup at a grocery store! Including pictures and photos of all of your memories.
