-
January 2024 by Aj F
Always honest and Tom is always fair with pricing. Its great to have them in the Neighborhood.
-
January 2024 by Rod Sayas
Had my car checked for brakes at Midas and was not aware of how much it would be because I have not had them done by a shop in years. Midas quoted me over $500 just for the rear brakes and rotors, so I held out to call around for more quotes. Another shop was $475, so I called Tom at Total Auto for my last quote figuring it would probably be similar. I chose to call them because of the reviews and they were right. Tom (owner) answered the phone and was courteous from the get go and quoted me pricing for my rear brakes. I was shocked at the price and how much less expensive and competitive it was. He even told me he could get me in the next day. I called him back to quote the front brakes as well since Midas said that they would need replacing within the next year. Tom told me that they would inspect them just to check and let me know. He did not try to upsell me at all on the call. I confirmed the appointment for the next day and told him to do both front and back because the price was less than Midas wanted just for my rear brakes. I was a little concerned because of the old saying of “you get what you pay for”. In this case it was wrong, the service from Tom and Total Auto was phenomenal. Courteous, informative, communicative and for a small shop, very clean and organized. My car was completed within 2 1/2 hours of dropping it off. As a previous reviewer mentioned, no grease or dirt on the floor or steering wheel in my car. My car breaks smooth! I will definitely be going back and recommend them for this service. Oh, and as a side note, Midas said my rear brakes were worse than my front. Tom said that was wrong and the fronts needed replacing first, glad he checked.
-
October 2023 by Karen Smars
Great as always, you can put your trust in them
-
September 2023 by Nakiyah S
Have been going to them for a couple years now and they run a honest business. Prices are fair for excellent work and customer service
-
September 2023 by Shari G
Both Tom and Adam were so helpful and pleasant. Not only did they save the day by squeezing my repairs in same day they are very well priced and customer service oriented. Most definitely my new go to shop when I need work done on my car. Thank you very much for everything Total Auto Repair.
-
September 2023 by Kia On The Go
Have been going to them for a couple years now and they run a honest business. Prices are fair for excellent work and customer service
-
July 2023 by Latrice Mcdade
Best repair shop in Midwest if ever in Midwest & ur car breaks go there they will get u going again fair honest prices u won't feel takin advantage of when u leave for sure
-
July 2023 by Corinne Junker
Knowledgeable and won't scam you. Good place all aroun
-
June 2023 by Ted Hwang
Thank you for taking excellent care of my vehiclesEverything that was needed was explained thoroughly, and I was provided excellent servicesI will recommend this business to anyone that needs auto repairs or services
-
April 2023 by Dave Junker
They work hard to get your vehicle repaired, they're very friendly and very knowledgeable, I would recommend them to anyone who needs serviceServices: Tires
-
April 2023 by Tammy Alioto
I would recommend this place to family and friends a hundred percent I will go back very fair friendly and honest and did great work.
-
April 2023 by djizzy
they dont do work if you bring your own parts asked for brake pads to be replaced with my own pads that are brand new they said no what a joke
-
March 2023 by Shane S.
These guys are awesome. I take my cars here whenever something isn't working right and they always deliver. They are honest pros that do quality work and always communicate well. I won't go anywhere else.
-
February 2023 by Nicholas Pucci
As good as it gets in West Allis as far as I’m concerned. Took my vehicle in for brakes, oil change and tire rotation. First off, they got me in incredibly fast and were extremely helpful over the phone. After bringing the car in, they called me to explain that I wouldn’t need brakes and detailed how much life I had left on them. Typically, I’d expect a place would just go ahead with the repairs to make a quick dime.Honest, fast, thorough and a good price.Highly recommend.
-
December 2022 by Jason Zentner
Great location! Great prices and honest opinions about repairs and issues you may/may not have. Will definitely take my vehicles back to them in the future for any issues my family has.Services: Vehicle Inspection
