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August 2022 by Patricia koebel
The lady, Jess, has been such a helpful person. When we had an issue she was there to walk us through and solve our problem.
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April 2021 by Jkolb20
Rude staff and horrible service. I will pay more for a loan with someone else than deal with their condescending attitudes.
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January 2021 by Joey Spor
Really good stupid
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December 2019 by d maybin
There’s a lady there name Mrs Marie Cruz. This lady conducts business at the highest degree of service the her clients. It just doesn’t get any better.
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March 2019 by Danny Carlson
Do not bank here! This is a money pit, not a helpful financial institution. Beware!!!
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January 2018 by Steven T.
I found out that my bank no longer counts change for its customers when I brought in my bag of change, the piggy bank was full. I asked since when and I was told it's the new policy but we can give you the sleeves and if I roll it they will take it that way. So let me get this straight, your the bank and you don't count change anymore, WTF that's the only reason for me to come into the bank any more. What do people do with the change bowl when it's full now ?. Well now it's time to call other area banks and see it someone still counts change, WTF it's done by a machine stuck in a corner. NSB picked up the phone with a live person and no prompts/menu to listen to get to the right person, the live person said that they would be glad to count my change even though I'm not a customer which I'm sure there is a charge for non customers. I was promptly greeted when I walked in and shown the change machine, yes it's in a coroner and automated. While my change was getting counter I was introduced to Marie the branch manager who wanted to know what brought me in after hearing soome of my story from her office about my big name bank. Marie explained what NSB has to offer me as a customer so I decided to start with one account for now and see where it goes, no charge for the coin counting now because I'm a customer and I think it was about 5% for non customers With the the great service I was shown as a non customer I ended opening an account before I left and I have to rethink my relationship with my big name bank. I knew nothing about NSB before I walked in today and I just looked at banks on the internet but I think I have found a better bank experience.