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February 2024 by Victoria Donovan
Needs to be more organized and communicate better. Overall the service is terrible.
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February 2024 by Tori Donovan
horrible service will have you waiting all day with no communication what so ever.
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February 2024 by Yesy Yesenia
Great towing experience! Friendly staff and got my car to the repair shop in a jiffy. I will definitely use them in the future should it be needed.
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January 2024 by Jeffrey Blaha
Thumbs Up to Aaron! NICE GUY knows his stuff and just a good guy, (From the "Old Man!" Lol)
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January 2024 by Corinne Ranic
They’re so helpful, and very efficient! Can always count on N&S!!
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November 2023 by Savanna Cypcar
Wouldn’t use this company if it was my last option. I was forced to use this company after my accident and they didn’t make it any easier. When you call their number it goes straight to voicemail and they won’t bother to call back. After asking for a copy of a tow bill they won’t give you one. They treat you like you’re stupid all around and anywhere I looked they had nothing but bad reviews. I’m not sure why the Franklin police department use them and I know other nearby counties do too.Service: Car towing
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November 2023 by Tom Krivitz
STOLEN OVER $600 CASH! ABSOLUTELY HORRIBLE customer service from Tiffany! She hung up on me 5 times. I was calling for my service connected 100% disabled Marine corps veteran, father-in-law because N&S towed his brand new Yukon and when retrieved the vehicle his wallets were opened up and his cash was missing! Tiffany was EXTREMELY RUDE on the phone, talked over us and wouldn't let us get any words in. She repeatedly hung up on me and then did the same to my father-in-law.I'LL UPDATE THIS WHEN WE SPEAK WITH THE OWNER, STEFANIE, ON MONDAY.AS FOR NOW THOUGH, WATCH YOUR PERSONAL BELONGINGS, AND AVOID TIFFANY!
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September 2023 by Dawn Schimke
Everyone was so nice and helpful. They had all the answers to my questions and didn't rush me.
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September 2023 by Brian otto
Suggested by City dodge in Brookfield and very thankful for that. Great people to work with. Very friendly!
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July 2023 by Sarah Borges
I am still irritated that the Greenfield Police Department required us to use N&S to remove our vehicle from the scene of an accident rather than use our own towing company. However, Stephanie at N&S listened with empathy and quickly responded to our request not to be ripped off with high daily storage rates and fees. We're all trying to do more with less, and Stephanie showed us that caring people do exist.
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July 2023 by Haley M.
first time I've been in an accident and I am 9 months pregnant. I had to be hospitalized and this towing company made my life hell while I was still in the hospital recovering from my injuries. the women on the phone was rude and unsympathetic.
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June 2023 by Shore Patrol
Ok place not like the Chicago ones, people were actually friendly and did try to help. We were repoing a vehicle from impound, the red tape was appalling between us the police and the yard was difficult but was the law . Police were extremely slow to respond it took 4 hours but overall it could have been worse.
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June 2023 by Chip Beach
They were ok, but our car was stolen, and they were trying to make us pay to get it out after the police recovered it. SMH
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June 2023 by HEINZ MIHM
outrageously expensive! i was charged $416 for a tow from 50th and Layton to their yard on 84th and National!Service: Car towing
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June 2023 by Debbie K
We went to clean out our car after an accident and it was towed to N&S. The person working in the office was very helpful, caring, and knowledgeable. Appreciate the great customer service!
