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September 2024 by Mo Ayesh
They're the best much love and respect
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September 2024 by Aaron Oropeza
These guys have a dump of an office and charge crazy insane. I don’t know why the city works with them. Horrible service insane prices big scam!
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August 2024 by Joseph Wichgers
Friendly, but busy, went to their location but car was in a different lot.
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August 2024 by Thaddaeus Dziubinski
Waiting to hear about this company getting indicted/ RICO'd. Greenfield Police retaliated on me for asserting my 4th Ammendment right against illegal search and seizures. N&S decided to jump right in bed with them, towed my car and withheld it for 10 days without reasonable articulated suspicion of something illegal in my vehicle. No warrants, no judges approval. Police being typical armed thugs and N&S accommodating their bad behavior. And yes, I was strong armed into paying 10 days of storage fees. Criminal behavior!
I hope N&S has been cleaning up their act.
This happened circa 2018. Do better.
No I'm not over it.
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August 2024 by Brad Horn
I thought I was parking in the lot of business A….turns out I was parking in the space of business B — then car was gone when I got out. $330 later I get my car back with a $35 “after hours fee.” Just slimy stuff. I get that “someone’s going to do it if they don’t,” but they jumped into a shady line of work by choice; there are a million other ways to make a buck. These guys make money by holding cars hostage for top dollar when people make a mistake. Crooked and lame.
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July 2024 by Donald Hill
Phone answered by Denise who was helpful walking me through the simple process to get my car towed to dealer for repairs. Setup appointment for after 9AM. Called around 9AM spoke with Dani to give more precise directions and location of car in large business complex parking lot. She gave update on the time explaining 2 more customers ahead but tow would arrive before noon and asked if that was ok. Was fine on our end and tow arrived (JJ) at 11:15AM. JJ friendly, fast and experienced hookup and putting on flatbed. Was confident car was in good hands.
Will use again if needed (hopefully not!).
Nice that a human answered the phone both times I called and they knew what was going on.
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July 2024 by Heidy Lopez
Requested roadside service at 6:30am. Nobody showed up. At 9:30 I decided to calcel it. They even closed the service request as completed when nobody had even contacted me with an update. Definitely not reliable
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July 2024 by Tony schnebly
This place is a rip off they make up prices on the spot staff more worried about personal calls also trash talking customers after they get off the phone with them
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July 2024 by Hayder Ali
Most dis honest business, not friendly manner. 1st take payment afterwards attitude changed. Charging price what ever they want. Before & after talk different.
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May 2024 by Cameron S.
Overpriced and unorganized, $540 for towing my motorcycle. I was told the total was $150. A lot of people must be filing claims with their bank after dealing with this place.
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April 2024 by Anthony Cefalu
If you've been here, it's never been for a good reason. Had to come here when my car was stolen. Staff was very helpful
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April 2024 by Ryan Kuchar
The young woman manager is insufferable. I have never met anyone who hates doing their job or being a decent human being in my life. I was able to figure out the process for getting items out of my vehicle and she made sure to say "well we get the vehicle April 17th if you don't pay" like okay thank you for the info. These people have no heart And you should go ANYWHERE else
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March 2024 by Brittany Sugden
I had such a great experience working with Stephanie when stuck on an off ramp in busy traffic. She was able to get a tow truck to me ASAP and gave me clear instructions as this was my first time being towed. She was also very cautious of me being pregnant and making sure I had a ride. Aaron was the tow truck driver and was extremely patient and kind. He showed up and hooked my car up in minutes. I had to change the location of the tow last minute and they were able to accommodate the switch. I would definitely use them again! Thanks, Stephanie and Aaron!
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March 2024 by Eleah Glander
Had a flat tire and called N&S Towing. A driver was dispatched right away and went above and beyond to help me get a new tire for my car. Thank you JJ and the N&S Towing team for your help!
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March 2024 by ibrahim abdel-jaber
Worst customer service ever, would never use them for any reason
