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October 2023 by Lynn P.
I had scheduled a covid vaccine and flu shot at the CVS at the Target store on 2600 S. 108th, West Allis, 53227. My shots were scheduled for 11:30am on October 21, 2023. I arrived about 11:05am and proceeded to stand in line to register for the shot. The women behind the counter yelled at me "What time is your appointment - ya you the elderly tall woman. I said it was 11:30. She yelled "Come back at 11:30". No please, thank you or anything that would convey good customer service. On the app, it says to arrive at least 15 minutes early so that you can register for the shot. So I went shopping around Target. There were no clocks around so after I finished my shopping I returned to the counter and was going to register (it maybe was 11:25a.m.. ) I was in line and waiting. A man in his sixties in another line waiting for service for the pharmacy, said to me "Looks like we are being ignored." The woman behind the counter yelled at me "I told you to come back at 11:30," She told the man in his sixites, "Can't you see that I doing something, I'll be with you in a minute." I sat down and at 11:30 I went up to the counter again. The woman behind the counter helping another woman was in another line. The woman behind the counter said I need to take care of this woman - you'll have to move. I guess I didn't move far enough because she said I was inferring with the women's privacy. I had enough of her treatment and the poor customer service. She walked away after she was done with the woman. As she was walking away, I said it is 11:30a.m. She said, "I am not waiting on you, and said to the Pharmacist, "She's is all yours." The Pharmacist came up and I said that I didn't appreciate the way I was talked to. The Pharmacist said that I heard what you said, I asked if he heard the way I was talked to. He said, I'm canceling your appointment. After that, I didn't argue, I wouldn't want either one of them giving me a shot and walked away. It was totally unprofessional and reflects very poorly on CVS and also on Target seeing that CVS is in the Target store. I also complained to the Target store manager. I shouldn't have been talked to or treated by your employees that way. It began the minute I approached the pharmacy. I am positive I am not the only one that was so rudely treated by these people.
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August 2023 by Karen Cooley
The staff is friendly, helpful, and efficient. This is my pharmacy of choice. I also appreciate the $5 coupon I get after filling 10 prescriptions.
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March 2023 by patty micale
I have always received courteous and prompt service. Also, friendly, kind efficient responses. They go out of their way to help their customers.
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February 2023 by Digital Exec
There is a reason the reviews are so low here. No one answers the phone. Had a scrip sent over day before stopping in. Over 24 hours of time available to fill. Still had to wait an hour as it wasn't ready. Most unprofessional pharmacy I have been to. The 'Bro' Pharmacist here could care less about customer service.
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December 2022 by Gonzo Photos
Been using this location for years, friendly courteous staff, never had an issue.
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November 2022 by Anne Bartell
My experience was satisfactory.
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September 2022 by Care Reno
Not a CVS I will be visiting anytime soon. The staff refused to consider my circumstances and refused to consult with the pharmacist about another CVS pharmacist's contact regarding my situation. Driving across town to be refused consideration made for a frustrating experience to say the least. Thankfully Walgreens was able to assist me and made it clear they are happy to do so again.
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May 2022 by FRANK LORENZ
My wife needed a prescript refill with no meds left to take. The refill would take 2 days to complete. So out of sheer sweet and kindness they gave me 3 days worth to take home to my wife. The 3 days worth would be deducted from the refill. The people working at this pharmacy could've not suggested this but they did. This pharmacy and the personnel here are awesome, sweet and great. I've never had a bad experience at this pharmacy and it's because of this act of kindness is why I'm positing this positive review.
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April 2022 by Nha Truong
Horrible place. Will try to avoid if you can. Very rude staff. Have no sense of respect to people.
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November 2021 by Nancy Tate
Didn't have what I needed
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October 2021 by TeeJay
Terrible customer service. They never answer the phone. I am a disabled veteran I need to confirm things before I make an unnecessary trip to the pharmacy. I'll be changing pharmacies after this!!!!!
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October 2021 by Moises Morales
They don't answer the phone on purpose. I called and I was looking at then just doing paper work instead of answering the phone. I let the phone ring for 3 min and the pharmacist did not bother to look at the phone. Pretty, messed up.
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October 2021 by Moises Morales-Garcia
They don't answer the phone on purpose. I called and I was looking at then just doing paper work instead of answering the phone. I let the phone ring for 3 min and the pharmacist did not bother to look at the phone. Pretty, messed up.
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October 2021 by Tim S
Terrible customer service. They never answer the phone. I am a disabled veteran I need to confirm things before I make an unnecessary trip to the pharmacy. I'll be changing pharmacies after this!!!!!
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September 2020 by Kathleen Lowry
Great pharmacy