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January 2024 by Julie Domagalski
I've gone thru another of different treatments and some several times however the first time I went to CMS in West allis I knew I found the right one . The staff is always there for you no matter what the issue is. I'm no.longer ashamed of who I am or what I've over come. Thank you CMS. I hope many more will give you guys a chance. And stick with it, even when it seems rough they will help you get thru it. Thank you so much CMS.
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October 2023 by Mary Stevens
DO NOT GO TO THIS CLINIC; NO MATTER WHAT! HAD TO GUEST DOSE HERE, HAD ALLLLL THE PAPERWORK COMPLETED AND SENT IN - EVEN CALLED AND CONFIRMED THE DAY IT WAS FAXED, THE NEXT DAY THAT EVERYTHING WENT THROUGH SO AS TO DOSE THE FOLLOWING. GET BACK TO TOWN TO DOSE AND WAS HUMILIATED AND REFUSED MY MEDICATION BECAUSE THE PAPERWORK WAS CONFIRMED TOO SOON!!!!! SENT IN ON THURSDAY, CONFIRMED ON FRIDAY AND REFUSED AND HUMILIATED ON SATURDAY. THANK YOU MORGAN - WHOM ASSURED ME EVERYTHING WAS SET AND KOSHER. YOU CLEARLY DONT CARE ABOUT THE ADDICTS YOU TREAT OR DAMAGE YOU POSE TO THEIR SOBRIETY.
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September 2023 by robert elwing
Officially out of there it did save me got my life back. Went from 240 to 6 mg an left
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September 2023 by Anton Kushnir
I highly recommend anyone having to deal with problematic staff at their current treatment centers get themselves transferred over to CMS. I noticed a lot of clinics make it harder on you when you ARE Sober & CMS doesn’t. As long as you do whats mandatory by the state the clinic wont pile up extra stress on you with the threat of stopping treatment unless you comply.
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August 2023 by cory lynn
I switched after 8 years @miller park rd location & going to community ms on national was like being on vacation, but it was forever!! no waiting in lines..no black staff talking to me like im stupid & going out of their way to make my life hard ...all the windows are intact & you can tell the counselors & everyone works hard to help us addicts have HOPE for a brighter future and the hours are the BEST!!!
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July 2023 by Jake T
This place saved my life. Best methodone/suboxone clinic in Milwaukee! BY FAR. Also has an app u can save a little login time upon arrival each day. Doesn't feel like an addict farm like everywhere else. This staff doesn't get enough credit on friendliness and willingness to help, and they know their stuff.
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April 2023 by Brian French
Violations of hippa laws, staff and nurses showing favoritism to clients. Refuses to let me file complaints
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February 2023 by Jame Gumb
I posted a negative review a year or two ago and figured I would update it seeing as they have fixed virtually every problem since then!
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February 2023 by Steve Meyer
By far one of the best methadone clinics around. They have awesome hours 4am to 6 pm 7 days a week!
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February 2023 by Erik Selfmade
Honestly If you are looking to get clean and just be a daily doser this place is 5star. However if your truly looking to get your life back on track and phase at this place(earn the right to go less and less by acquiring take homes) this place makes it practically impossible. I don't know if it's because they make more money if your a daily doser or if it's due to being understaffed with a growing number of patients, but you are nothing but a number to this company. My blood draws have been lost twice, the front desk has written one date on my apt card and scheduled another 3 times. My counselor who I don't see face to face has missed necessary protocols (t.b test, peak and trough) for me to phase. Everytime a doctors or directors signature is needed for paperwork somebody is on vacation or sick. I have had 2doctors apt rescheduled due to traffic issues and 1 due no doctor at all as they quit or left. If you request to speak to a director you are told to speak with a counselor. I will say the staff is very nice but when it comes to helpful it's Honestly pathetic.with a few exceptions, there are a couple people there that shine and strive to help you succeed. On the other hand I've seen one staff finish a yogurt before helping a patient who had been waiting for 45 min.and a nurse take a cigarette break with 37 patients in que. I make this complaint because I just want them to do better. because of new laws and overdoses doctors are so afraid to prescribe even to some of us responsible patients so we are forced to depend on "clinics". With this said please choose this clinic over the alternative everytime
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February 2023 by Andrew Papp
The staff there is really nice and friendly, despite having to deal with grumpy people all day, but everyone there has always been really awesome, helpful, and understanding.I really like talking to the nurses counselors and even the security
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February 2023 by Gina Clemons
@sandra graham it's Luke and Gina we miss you all there !!!! Hope all is well ?
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February 2023 by Melissa Bush
I go here everyday, and the staff is so friendly and very helpful, thanks!
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February 2022 by Gina LaFond
This place has gone thru allot of changes as of late but Ryan, the new clinic manager will get it on track again I know it. My husband and I dose very early and have very little interaction with people but the 3rd shift security man is always so helpful and will put a smile on your face even on your worst day. We have collectively been at all the clinics at 1 time or another and this 1 by far provides the level of care that you need what ever that may be. Thank you to the staff for all you do as I know we all are going thru diffrent things daily and we are not the easiest bunch to deal with as a whole so those who have stuck it out thank you. As far as wait times and troubles last winter, how many of us waited hours to get what we needed on the streets and all the drama that comes along with using. We were frustrated too but they have become isolated innocents and the clinic has had growing pains being new and have since been worked out. If I have 2 wait a little 2 get my meds its much better the alternatives. IN Milwaukee this would be the place to contact when your ready to get clean we started the month they opened and thru the ups and downs this is still the best clinic and staff has been great 2 work with in the most agonizing situations. Something to complain about? The new medical transportation company. Good luck ! You got this...Let's gooooo!