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July 2024 by Alison B.
This place is the worst! Id give them negative stars if I could. The woman that works at the front desk is so rude. She has no communication skills, she alway has a dirty look on her face, she says one thing and does the opposite. Very unprofessional and their actions show they have no care for animals. All the vet ever talked about was trying to sell his clinic. If you care about your pet, don't go this veterinary clinic. They had no respect for our dog.
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May 2024 by Dave H.
***THE REVIEWS FOR WEBSTER ANIMAL HOSPITAL SPEAK FOR THEMSELVES. THEY ARE HORRIBLE, HORRIBLE, INCOMPITANT AND DANGEROUS PEOPLE FOR ANY PET WHO IS UNFORTUNATE TO BE BROUGHT TO THEM!*** Two weeks ago, I touched my cat's jaw, and she cried out in pain. It was after hours so I brought Her to Webster Animal hospital and told them she was having severe mouth pain. The attending veterinarian examined her (including her mouth) and said, 1. that she could find nothing wrong and 2. As we were walking out of room that "she may have to be put down at some time in the future." She even put this in her notes. It was creepy, especially since she found nothing wrong. The next day I brought my cat to the Watson Veterinarian clinic where she was diagnosed with two "very rotten teeth" which were extracted. A few days later she was still in pain and, being after hours again, I took her back to the Webster Animal Hospital. A second Veterinarian examined her and found nothing wrong but got her weight wrong by four pounds somehow. My cat only weighs nine pounds. A couple days later I brought her in a third time to the Webster Hospital where a third Veterinarian examined her and found nothing wrong even though she was clearly in pain, so much so that she was shaking! I asked her several probing questions and she finally looked at me and said, "I have to be honest with you, I don't know much about cat's mouths." I'm not making this up. You can't make this stuff up. I will never forget her words to the day I die. I finally brought my cat to the CAT CLINIC on Hampton. They were OK, actually seemed to care and referred me to the University of Missouri Veterinary Health Center in Columbia MO where I traveled two hours the nenxt day to and stayed overnight. My cat, Octavia, was treated for osteomyelitis (Infection in her jawbone) and had three more teeth removed. She is home now and doing fine.
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February 2024 by Rick Lewis
Everyone is very pleasant to work with. Explain what is being done and future treatments. Also, they followup on results.
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January 2024 by Mary Lu Gerke
Such kind, wonderful physician and staff. Really gives clear explanations to what is happening with our dog.
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December 2023 by Deb Gutzman
He's a great vet. Really very knowledgeable.
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December 2023 by Guy McCarty
Great staff, took excellent care of my cat.
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December 2023 by Craig McLain
Love Tom. He is an excellent vet with good helpers that really care.
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October 2023 by Tony - AKA Dancer
Professional. Plan on doing more Vetinary business with them.
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October 2023 by Linda Karpinski
Exceptional care from Dr. Tom and his assistant, Brian. They treated our cat, Burt, with gentleness and great care. They fully explained everything we needed to know. Could not recommend a better vet. The receptionists were great, too. Thank you, Dr. Tom.
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October 2023 by Kerrie Cox
Amazing Vet!!! Caring and devoted to your animals care! Surgery skills are top Notch! My Posha can now play pain free after 2 Knee surgeries.
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October 2023 by Cody Roettger
They got my dog Luna in as soon as possible for her condition and they were absolutely amazing with her! I will take my dog back
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September 2023 by Heather Birk
Very friendly staff. Answered all my questions to the best of there ability. Gave me a more than fair price.
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September 2023 by Terri B.
Totally missed a horrible ear infection. How does that happen unless he didn't check them? He charges like he does. Had to go to Hayward Animal hospital to get it taken care of the next day.
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July 2023 by Jill J
All the staff were friendly. They made my dog very comfortable.
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June 2023 by Mary Rutsis
Dr. Tom is a very caring and gentle vet.... receptionist is sweet as can be...I had a emergency and they got me in within hours....clean nice place...
