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July 2024 by Jodi Velleman
Sheenna was so kind and helpful. You are lucky to have here here at Walgreens.
Judith Velleman
Thank you.?
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June 2024 by Jean C. BIKOMEYE
Sheena helped me wrap a gift. Even when she didn’t have to! She is awesome. Will always be back for anything!
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June 2024 by Rebecca Goodmanson
The rudest Walgreens pharmacy staff I’ve ever experienced. Their customer service has been terrible multiple times in the last couple months I have needed to refill prescriptions. The customer is always an inconvenience to them and they never want to help you if there’s any sort of problem. Plus both pharmacies are the crankiest people Ive ever met.
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June 2024 by Telly S
Had to deal with some goof in pharmacy named ne ne...wig on crooked, smelled like she just smoked a joint in her car. First, the wig was not even "beauty supply chain" quality, it was Halloween Express caliber. Throw it back on the floor where you found it, and use it to mop the dirty bathrooms. It's the closest that you'll get to being useful. Let's get better Walgreens!
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April 2024 by Matt Ivy
Tall lanky manager refuses to order the correct amount of stuff so they are always out of tons of stuff. And if you ask him why, he just says "it's not my fault". Order more!!!
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March 2024 by Jonathan Bock
This pharmacy is just terrible. So bad that we switched all of our family scripts to Swan Pharmacy in Wauwatosa. I highly recommend you do the same. Swan is awesome.
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February 2024 by Evan Knupp
The pharmacy NEVER answers the phone. You just hear an endless "We're sorry, our staff is assisting other customers. We'll be with you shortly."
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February 2024 by Trevor Graber
On two separate occasions I've refilled a prescription, been notified that it was ready for pickup, and when I go to pick it up I'm told it's out of stock. In both cases, they did not bother to order it until I was actually there in person.I'm actually still waiting to pick up a prescription I refilled 12 days ago and it's still not in stock.Driving to a pharmacy 15 minutes further away is less of a hassle than going to this one.
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February 2024 by Gina Waters
CLOSE THE PHARMACY DOWN ASAP why am i waiting 30 minutes to refill my prescription tf
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January 2024 by Erika Prusha
Terrible pharmacy. I have picked up several new prescriptions and pharmacist never offers info. They give liquid meds without any way to measure it and don't even verify address when picking up. Will be reporting.
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January 2024 by Dawn Wagner
If I could rate a zero that's what they yet again deserve. On the fifth day of waiting and calling on my prescription I walked in to the pharmacy on hold with them on the phone. I asked one of the not busy rude workers for the store manager. I showed him my phone and asked which of these employees are ignoring the call that I am currently on hold for 46:11. I asked all of the 7 employees in the pharmacy. No one would make eye contact. He just kicked the can down the road and offered no solutions. No accountability. Ok now where is my prescription?? "Let me take your name and number down". No, I want this resolved now! The prescription was in the bin the whole time. This was my 5th call on it. No one had ever looked in the bin?!I will NEVER go back.This was the cherry on top of constant deplorable customer service there.
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January 2024 by Chris W
There's absolutely no one minding the front of the store; as far as I can tell, there are two employees on, and both of them are working through a backed up line at photo. There's no one up front to take customers, fix issues with the self checkout line, and the bags are completely unstocked at all self checkouts. I watched several people, myself included, wait upwards of 15 minutes to get a scalr reset or liquor scanned.As is almost always the case with these things, this isn't an employee issue, this is more than likely a management and staffing issue, but they need to fix it.
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January 2024 by FoodStamp Davis
Matt Crowley is the pharmacist who refuses to fill prescriptions. He apparently gets off on withholding medication from old women so they can eat. Avoid at all costs. He’s actually malicious.
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January 2024 by Maddy Mueller
Placed an online order which was delayed but I wasn't contacted with a time it would be finished or a reason why. It's concerning that they can delay without explanation.
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January 2024 by Joanna H.
TO SUM IT UP: unless you enjoy waiting in line for 40+ minutes every time you have to pick up a prescription to be told it's not ready yet, come back later (even though you've been alerted it's ready), I'd recommend not choosing this location. Worst part is the management really does not care how their employees act and how terrible of a job they're doing. If I could give this place negative 5 stars I would. I will preface this by saying I've worked at a Walgreens for three years before in the past so I understand the type of pressure the pharmacists and pharmacy techs can be under. I have been getting my prescriptions through Walgreens for 15 years, and up until summer of 2022 I never had a bad experience. I actually changed locations from the one on 60th & Oklahoma to here because that location was so bad. This one has surpassed that location on level of crappy customer service and care BY FAR. I am not kidding when I say every monthly prescription I have picked up since I changed to this location April 2023 has been a TERRIBLE experience. The techs do not communicate anything properly nor do they know how to do their job correctly. The pharmacists are so understaffed, and until tonight I didn't know but they are also incredibly rude.
