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May 2025 by Emily Kotowski
The worst post office I have ever experienced. Every time I have to go there is a minimum of 30 min wait. There is only ever one person behind the counter and the employees are extremely unfriendly. Not rude necessarily just clearly not happy to be helping people.
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April 2025 by btfresno2
I have always received courteous and quick-as-possible service at this branch. The problems in service usually come from customers/people who aren't prepared prior to getting to the counter, or who basically don't know how to handle their own affairs, so these customers stand there with their heads up their own asses clogging up the line for those of us who do have our business in order.
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April 2025 by Jimmy .James
Just had an incredibly positive encounter with a Wauwatosa PO young woman desk employee while mailing my packages. She was highly professional, highly competent, and had the most positive upbeat attitude that actually made my day better. She was fantastic. The other week I had a positive experience with a long time employee and I always know he does a great job. And recently phoned in and spoke to a woman in the back who was excellent and went out of her way to look for a package and informed me about the process etc. The package was fine and delivered as expected. So all 3 of my experiences in the past month have been fantastic. I hope they continue to give competent, professional, and positive experiences. I expect they will with the 3 people I have encountered recently.
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December 2024 by MonTarius J
I made a mistake and Jeremy was there to fix it 🙏🏾
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September 2024 by Yash
Great place for a Passport Appointment! Staff is so professional and kind. After having my appointment rejected twice at Fred John USPS without any notice, I came for a walk-in appointment here and I was in n out in 15 minutes.
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August 2024 by Henry K
My favorite PO, very fast and friendly! That kiosk is clutch too!!
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June 2024 by denise lewis
That lady with the braids that are in a bun needs to be re-trained or leave her job. Her customer service skills is garage and she is on her phone scrolling with a voice of boredom when giving "help". I guarantee she is one of those people who want a business but doesn't realize her business will struggle from her poor attitude. Miss mam with the braids at the front desk...... Get it together or go.
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June 2024 by Debi Pieske
Tracking number 93612 ……………I am having issues of it being delivered to the wrong address. I want an agent now not an IA. You can’t resolve an issue with an IA
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June 2024 by Angela Curry
The little girl that worked at the counter with long braids is very rude. I'm not sure why. She had a very bad attitude. The other employees also seemed to be all under the age of 25. Maybe if there were some adults around this type of behavior would get corrected. No wonder the USPS is dying a slow death. Terrible
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May 2024 by Joshua Rist
Its a post office. I can say its one of the best post offices I've ever been to, though. The workers there have an annoying job but they bring a lot of fun to it. I didn't mind waiting in line for as long as I had to because I could see the employees working hard to get the line moving as fast as possible while keeping it real with the customers they were helping.
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May 2024 by Allegra Troiano
The front-end staff are really unfriendly and demonstrate just how little they like their jobs or care about their clients. Today I witnessed how they made an African-American woman wait when all she had was a question about a passport renewal. On my end, the young woman that waited on me spoke in a totally disinterested voice with no eye contact. All I could think about was if she hated her job so much, why wasn’t she looking elsewhere.This is not the first time I have experienced really poor attitudes on the part of the workers at that facility.
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March 2024 by Takisha Ewings
I went to this post office three consecutive Saturdays to send packages priority mail. Erik was the front counter rep. His customer service is HORRIBLE. Each week was worse than the previous week. Erik and his horrible attitude needs to be reassigned to sorting mail in the basement far away from customers.
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February 2024 by Andy A
You've got to wonder how and why this post office is open. Terrible customer service, lost packages, lies, and stolen mail. The real USPS needs to take over and fire most of the morons that "work" here.
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January 2024 by Kathryn Joyce
The gentleman I talked to was extremely helpful. He answered my question and solved my issue. I appreciated the prompt service.
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January 2024 by DiAnna Bernal
Trying to call and the automated system WILL NOT ALLOW YOU TO TALK TO A PERSON!! SHE TELLS YOU SHES GOING TO HANG UP!
