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June 2024 by Free2bme S
They were quick and efficient. The gentleman was very polite.
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June 2024 by Anastasiia Iakymchuk
Terrible customer service .
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May 2024 by Adam Stern
Stevon was awesome! He was very knowledgeable and professional and made the trip to Spectrum really enjoyable.
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May 2024 by I'm Blessed
Walked into spectrum and a young lady by the name of Kiara E. helped me tremendously. She was more than patient with helping me. I really appreciated the time that she spent helping me. When it was all said and done, I switched over from Verizon after being a customer with them for over 15 years. She got me the phone that I wanted and a great trade in value for my old phone. GREAT JOB Kiara!!!
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April 2024 by amy whetzel
I have dealt with multiple locations and this one is the best by far!! The staff is so helpful and the manager Rob makes it happen!! I appreciate all the assistance I have received at this location!!! They don’t rush you and make sure you receive the assistance you need.
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April 2024 by Leah Stemberger
The customer service inside the wauwatosa WI building was actually worse than the people you deal with on the phone. I don't think I ever met such a rude person. I had to return equipment that I never asked for and they refused to take it and said i had to bring it to UPS. This was after I was told to bring it back to the store. This guy was such a rude jerk and made me not regret the decision I made to get rid of all of the spectrum services. By the way, I'm saving over $150 per month by having switched to DIRECT TV and got a lot more services than I've ever had with Spectrum.
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March 2024 by Shirley F
Austin at Mayfair is an extraordinary young man who in a short time was able to solve my spectrum Google phone issues. He is extremely knowledgeable and tech savvy and very personable. He is an asset to your business and presents himself in a very professional manner! You are very fortunate to have him in your employment
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January 2024 by Eamon Bridges
Colinsia was serving us and was severely helpful in every way possible, very helpful and hospitable with getting a new phone and switch lines and numbers. Made sure that we were helped every step along the way when needing to switch numbers and transferring iCloud. Was there for 45 to an hour and didn’t feel rushed at all.
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January 2024 by Chris Cwiklinski
Just needed a new remote. Quick service, in and out in just a few minutes
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January 2024 by katie tibbetts
The reason for my visit was for a new phone for my son and to straighten up some billing issues. Upon arrival I heard a friendly voice welcome us to Spectrum and were immediately assisted by an amazing associate named Colinsia (Coco). She was incredibly helpful switching us over to a new phone and being patient with the process. She was great!!
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January 2024 by Peter Rebholz
I don’t normally leave reviews but this is the worst customer service I have experienced in some time. We were in a time crunch but ended up trying to get a new phone based on a promotion they were running. After being told it would take “half an hour tops” we finally had our phone 1.5 hours later. This was bad but forgivable… at this point we got our phone but were told the promotion wasn’t applied and that we needed to come back the next day to return the phone and buy a new one to capture the promo. We came back the next day and the manager told us to shove it…Do yourself a favor and do not deal with this company. What a joke.
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December 2023 by eddie Whitaker
Great customer service
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December 2023 by Mary Flaherty
From the friendly welcome to the efficient service, this place rocks!
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November 2023 by Tarmika Fibro Life
The young lady that helped me was super sweet, courteous, kind, and very knowledgeable.The place was immaculate & quiet.
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November 2023 by Maxwell Carter
Gave me the wrong cable box the first time, the internet freeze all the time
