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February 2024 by Connor S.
I know a lot of the negative reviews were from a few years ago, I went in as a walk in for bloodwork, after 11am, and had no issues. Waited less than 15 minutes. Unfortunately I wasn't able to complete all of my tests, as we couldn't get enough blood, which I absolutely cannot place on these gals, I've always been a hard stick, and even at the hospital I have to wait for someone with an ultrasound. Even with all of this, and over half a dozen different spots, which I really don't mind, they didn't do the usual digging around like I normally experience. I could tell they felt bad having to try over and over with multiple people trying, but I felt bad because I know how hard it is to do my blood draws.
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February 2024 by Amanda Lindner
Youniqua (sorry if that is misspelled) was ABSOLUTELY AMAZING lovely personality and she was able to find a vein quickly and painless. I had a blood draw the previous day and 3 nurses 45 minutes later and large bruises were the result. She was absolutely wonderful....thank you
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February 2024 by Sheena White
Horrible experience when taking a family member I would recommend Concentra in Brookfield better service.
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February 2024 by Elizabeth Rainey
You can’t ever get a human being
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January 2024 by Harry TMI
My urine sample mysteriously disappeared. I guess someone else passed their drug test.
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November 2023 by Mackenzie Swart
I’ve been to this place twice now for a pre-employment drug test and I’ve had nothing but positive experiences, the staff are patient and kind and answer all my questions. I’ve also seen them interact very kindly with other customers, especially the elderly. It’s a clean and organized facility! Great experience!
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November 2023 by M D
Very rude staff, racially prejudiced. Insinuated I was trying to cheat my pre employment test by my demeanor… but I passed with flying colors. + Long wait times. Would not recommend to ANYONE
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November 2023 by O G
It was quick in and out, very professional and best light hand for blood draw. Thank you!
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September 2023 by M G
Fast and good staff. Had a 6:10am blood draw I pre-purchased online. Office is Room 890.
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September 2023 by Jim Avery
I'm trying to do a pre-employment drug test.They have monoplized the market, but they will not provide services?.Made appointment, but supposedly they lost the appointment.This is my second wasted day
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August 2023 by Yana H
Rachel is a wonderful phlebotomist, very friendly and takes blood carefully. I am very grateful to her for her work. Online easily and conveniently set the date and time, for the last two visits I did not wait longer than 5-10 minutes when they called me for testing.
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July 2023 by Hayley Grace
This place has been an absolute nightmare so far. I have been trying to schedule an appointment for 2 days and it says that their scheduling system is under maintenance. There is no one to talk to over the phone or in person. Not user friendly AT ALL
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April 2023 by Melissa Mirenda
I had a blood test here. I had a really good experience! I made an appointment and didn’t wait at all. I’m very nervous around needles, and Rachel did an outstanding job with the blood draw and making me feel comfortable.
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April 2023 by ML X.
I went to this location to get my drug screening done for school. I didn't read the yelp reviews until after I scheduled the appointment but decided to go anyway even after the bad reviews. So, I scheduled an appointment for 10:40am and arrived at 10:35. I checked in and saw that there were about 4 people ahead of me. I gave it a chance and decided to just wait....I ended up waiting until 11:30 to be seen! When the phlebotomist came out, she just called my name and that was it-no hi, hello. I even said hello but no response. I myself am not a big talker and don't expect a full conversation but a hi would be nice and normal as a human being working in a field serving other human beings. However, I'm most dissatisfied with the time it took to be seen. Why even have appointments if it's going to take an hour to be seen. Just make it all walk-ins!! During my wait, there were 5 others who came and checked in. I felt bad that they'll be waiting a while as well. Just avoid this place unless you have a lot of patience and time. I would never go here again. I only stayed because today was the deadline for completing the drug screen, otherwise I would either drive across town or to another county to get whatever I need done in the future!
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March 2023 by Laurie Boden
Quest diagnostics commits billing fraud. Their computer billing system software will not allow more than one insurance info to be noted on an account at a time. Meaning you have to call back to resubmit to secondary insurance once the primary has paid. If you have Medicare or Medicaid as a third payor their system does not allow them to be billed AT ALL and they WILL NOT bill Medicare or Medicaid and will instead bill the patient in violation of state and federal law. A complaint has been lodged with the DHHS for billing fraud.
