“Excellent bank, locally operated, wonderful customer service. Great mortgage lender that holds loans, doesn't sell off to larger banks. Best bank experience I've ever had.”
“As I walked in I was graciously greeted by an employee which I liked in case I didn't know where to start he was right there to assist me. I then had immediate service at the counter which was very pleasant. I would only make one suggestion, when there are multiple people at all three counters receiving assistance, we can all here each others transactions while in process, now that I totally do not like, there is no privacy between csr while conducting the transaction. Maybe some wood sounding boards to separate the three people or fiberglass separaters. Other than that the service is excellent.”
“TriCity National Bank has truly transformed my banking experience, and I couldn't be happier. Walking into this bank feels like stepping into a world where I'm treated like a millionaire or a VIP.One individual who has made a remarkable difference in my banking journey is Wendasha. Every time I visit the bank, she warmly remembers my name, and her assistance has been invaluable. Whenever I've needed help, she's been there, going above and beyond to ensure my needs are met.I initially had an account with TriCity bank but wasn't actively using it, as I had misconceptions about local banks offering limited services compared to national banks. However, my perception has completely changed. About six months ago, I fell victim to identity theft, and my previous bank, where I'd been a customer for over 15 years, proved unhelpful. They were always too busy to offer guidance or even listen to my frustrations. Their responses were quick and apologetic, but ultimately unhelpful.That's when I decided to turn to my TriCity National Bank account and visit the branch. Meeting Wendasha was a turning point. She is an exceptional human being who listened to me, provided valuable recommendations, and made me feel genuinely supported. Thanks to her guidance, I started using TriCity National Bank as my primary banking institution.TriCity National Bank has shown me that they're not just a local bank; they are the best. The exceptional service and support I've received, especially from Wendasha, have turned me into a loyal and satisfied customer. I highly recommend this bank to anyone seeking a personalized and supportive banking experience.”
“I've had 3 loans with this branch and have only dealt with Gail. When you need a loan it's not the best situation but Gail alone has made every process of this situation hasslefree and she also gave me that comfortable home feeling. I never thought I'd sit in an office and get back to home times sharing stories with a loan officer?The service and loan rates exceed expectations and I can always count on Gail at Focus!!!”
“I must say thank you to both PNC Bank and especially Nassi for their prompt and very courteous service I received today. Nassi helped me set up a new beneficiary and brought to my attention that the bank has many more alternatives that I will be putting my money into. Thanks again”
“Maceo was extremely helpful and went above and beyond to help me. He personally holds high standard for himself when providing customer service. I hope PNC appreciates it.”
“I just got off the phone with a women teller from this branch she was so nice ⭐️⭐️⭐️⭐️⭐️ Whenever I come in I never have a problem I should open up an account here”
“Just want to give a kudos to Brice for helping re-establish an account for us. He was courteous, professional, and friendly all the way being extremely helpful! Thank you for your outstanding service during the process.”
“Luis Diego Hernandez my banker was genuine and professional in his service in opening up my checking account and line of credit. I am going to recommend all of my friend to use BMO Harris for their banking needs. What impressed me the most, hewent out of way to worked on my time availability which I greatly appreciated.”
“Erroneous, wildly exorbitant late fee applied even though payments are being sent in automatically well in advance of due date. I really do not need the hassle. One of my personal pet peeves is having to spend my personal time to help people find the money that we have already sent them. - Update - no help from their rep Alicia Ramirez, although the check arrived on the 3rd and would not have been past due until the 5th. So to be clear - we are being charged a late fee for a payment that is due on the 1st, arrived on the 3rd, and is contractually not late until the 5th. This will be going to small claims court. - Final Update - Alicia was able to clear this up for me, thanks for the help.”
“A big shout-out to Becky for her excellence in working to resolve an issue with my account. Her patience, perseverance, and creativity in tackling an automatic withdrawal went beyond the call of duty. Based on over 15 years of banking with Chase, the customer service at this branch is exceptional. Becky, along with Don, Gwen, Betty and others, are all about servicing the needs of their customers in superior form.”
Open 24 hours
2645 N Mayfair Rd, Wauwatosa“Met with Miriam Ojeda, Banker II at the Wauwatosa Branch today regarding some account business and she was great to work with. Really appreciated her attention to detail and the friendly and courteous way she worked with me. Highly recommend doing business with Miriam. Associated Bank should give her a raise. Thanks for your help Miriam!”
“Lately I've been getting teller nane Shenise. She's just the nicest and sweetest young lady with great customer service. Out of the 10 plus years I've been with them this is the best teller that gives me the service I looks for keep up good work Shenise you will be a manager soon. See ya next time she the reason I just come inside and not drive thru.”
“Amazing service, welcomed by security guard so kind, greeted by all staff with genuine concern the work environment first class. Look forward to handling my business affairs. Been to a lot of Wells Fargo best experience big city with small city appeal.”
“My teller Kadija Dennist is the most friendliest respectful person and I never had a problem with any of the tellers !!! They always in a happy mood and make my day !! Just wanted to thank you and let the whole world know what a great job you are doing and they better recognize what valuable people they have working for us bank Boom ..keep up the great work”
“Credit unions are much better than the big evil corporate banks. I want to remind everyone, the big three banks that control 80% of all North American banking tanked our economy in 2008 and recovered from taxpayer bailouts, then increased fees from us for bloated executive salaries and bonuses. Credit unions are better for local communities, our economy, and your finances. And UW Credit Union is one of the better credit unions. As the Christian holidays approach, now might be a good time to review how credit unions and savings and loans work by watch "It's a Wonderful Life." Then open up an account here. I refinanced my student loan here and there's now a chance I might pay it off by the time I die. I have a savings and checking account, and this location in particular is comfortable, spacious, friendly, and the workers are funny and sincere. No scripted nonsense and no one has ever annoyed me by saying "have a nice rest of your day." I really hate that. Easy parking.”