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January 2024 by Michael W.
Extremely poor customer service from self checkout clerk Lesley. Very rude. Time to shop Aldis
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September 2023 by Brooke L.
Yesterday evening around 7:45pm, while I was at the checkout counter, I encountered an unfavorable experience. A cashier named 'Samayia,' who appeared disinterested in her role, initiated the checkout process for my purchases. A few minutes before she began serving me, a male individual, conspicuously bald and attired in a "Security" shirt, whispered something in her ear presumably concerning my friend and myself.Shortly thereafter, another female employee, characterized by her waist-length braids and wearing leggings and crocs, positioned herself behind the aforementioned checkout assistant and directed an unpleasing glare in my direction, exhibiting a discourteous demeanor. She subsequently relocated to the area where my friend was positioned near our shopping cart, deliberately obstructing the cart's movement.Upon completing my transaction, this employee proceeded to accompany us toward the exit, behaving in a manner akin to a loss prevention officer. This series of events has left me with a negative impression of the overall ambiance and customer service within this store. In light of these observations, I am compelled to express my dissatisfaction with the customer service experience provided here.
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June 2023 by Paul Wimmer
They would not cash my insurance check and told me they can't cash any checks, one star is too good for the service I received.
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April 2023 by L C.
I be purchased non perishable medical items for post op. I got one of them wrong. So after my two weeks I came in to return lithe incorrect item. Drea reluctantly helped me and also scolded me for not having it back sooner. I am not a person that returns stuff. If returns are a problem, create a policy I guess but don't scold people.
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April 2023 by Carolyn B.
When the Metro Market opened in Mequon, I was pretty impressed. Much better than Pick 'n Save. But when the Glendale Pick 'n Save turned into a Metro Market, it's a little different. very little staff, produce seems OK just not organized and clean. But otherwise it's OK.
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October 2022 by Marla C.
Horrible experience... screaming customers and crazy place. I won't return. It used to be a nice grocery store.
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August 2022 by Jay Z.
I stop going to other metro markets and pick n save by my house because of very bad customer service and unorganized stores. Some of them didn't even have shopping carts. Also very bad customer service. Rude employees and not caring about customers. Went so far with one experience where self checks out designated employee used her middle finger to fix the touchscreen for me. LOL. Also, all of these stores are becoming a gathering point for panhandlers. I went to this pick n save (metro) because usually, they have everything I might need. Shopping carts are ready for customers and fewer panhandlers at the store entrance. overall OK experience
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July 2022 by Louria R.
I wish I could give this store negative 5 stars. Everyone from Tyler in management down to the barista's at Starbucks are complete imbecile's! Today I was harassed because the barista got my order wrong and decided to argue with me back-and-forth and threaten me. All while I'm with my child. Tyler in management did not make it any better nor defuse the situation and decided to remove me from the store without giving me a refund. Thank you to the young lady at Starbucks corporate for refunding me and adding extra for my difficulties. I am waiting to hear back from the district manager regarding Tyler! I am taking this complaint all the way up the chain and I will be filing a harassment suit!
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May 2022 by David Z.
RIBS ON MEMORIAL DAY! When Heaven's Gate was closed on May 30, despite all advertising to the contrary, I remembered that Metro Marthas ribs in the hot grab and go section. Bought a rack and some brisketfor $9.99 each. Both were good, although the smoke flavor was not strong. But Metro saved the day-- and we were thankful. We will trythem again.
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January 2021 by Abigail W.
My grandma got me a cake from here for my birthday, she claims it's better than any bakery around. Upon tasting this beautifully decorated cake, I'd be foolish NOT to agree. I requested marble and the only downside is that it only comes in the 8 in cake size. But to be honest, I'm not even mad we have so much left over. Would definitely go back!
