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July 2024 by Kael Kaels
GEEK SQUAD WAS RUDE, GIVE THEM ONE MORE CHANCE BEFORE CHANGE STORE.
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July 2024 by James Minto
Always helpful
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July 2024 by Joseph Ahn
Customer service worker LaShelle is rude and condescending. Maybe she had a rough morning but you pay her for customer service, not to talk loudly over people. She said there was no Best Buy plus attached to my purchase, I asked if I had best buy plus and she had 200 extra things to say instead of “yes”. Eat some breakfast.
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July 2024 by Ada Martinez
This has been the store where I have purchased my electronics for many years. Something very convenient is being able to make your credit card payments in the store!
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July 2024 by Zachary Johnston
**BEWARE OF BEST BUY’s RETURN POLICY/PERIOD**
Placed an online order for a juicer for my wife’s birthday, picked up 6/7. Didn’t even take it out of the box, it’s just enormous. Go to return it today, 7/2, and was told it was outside of their return period, which is apparently 15 days. So I assumed store credit would be at least an option, this thing was $200. How could I be so stupid, of course it wasn’t…UNLESS, I purchased a $50/yr “membership” from them. Then, they’d be generous enough to give me a credit for 75% of the purchase price. I declined this exceptional deal, as iI won’t be shopping with this company again, just terrible business.
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June 2024 by ADAM PERELLA
Staff were helpful and responsive. Product selection was lacking for a television where there's this crazy jump in prices for televisions that go from a few hundred to over a thousand.
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June 2024 by Aaron David
A large two-story Best Buy, built for a pre-Amazon era. You'll have room to browse, although it does get crowded sometimes. Staff is friendly but must be approached for help, which is fine by me. Was in and out, huge selection but some of the more popular product inventory was depleted.
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June 2024 by Dennis G.
I really don't like going to Best Buy since the pandemic because of the way they greet you, point to the area you want, then you're on your own. But this time I actually got lucky and found an employee that actually knew what he was talking about. Usually they google your questions as you ask them because they don't have a clue. Still, find somewhere else to go. Best Buy is clueless and if you don't become a " member" for $180 a month, they won't give you the time of day.
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June 2024 by Brian Sperry
I ordered a laptop online and went to pick it up Very smooth and efficiently
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June 2024 by Henry Garcia
Kindness, they serve you very well, first-class technology products and good offers
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June 2024 by Omri Mizrahi
Here is why you SHOULDN'T come to this location:
I scheduled an appointment at 7:40PM, and arrived on time. However, suddenly, a customer without an appointment came to pick up an item. The agent who has just talked with me for a few seconds decided to help someone else for over 20 minutes. I came with 3 devices, and was promised to get support, however, I was ignored consistently along with the next customer who scheduled an appointment after me. We sat there until 9pm for the store to closed! This is already more than an hour of wait!! Then, the agent came to me and said "I'm sorry, but everything is breaking down". I asked if I will still be helped, so he responded: "Of course, I won't let you wait for so long without being helped". Note, I scheduled an appointment and was highly mistreated with a poor resolution. Eventually, at 9:20PM , 20 minutes after the store was closed, he offered me to purchase a membership so it won't happen again. Since the two year warranty for my laptop is expired, he couldn't offer a solution. He confirmed that my item has a factory defect, but fixing it would cost a lot. How come a customer is left with no solution? His resolution was to purchase a new laptop, and get a membership. Addionally, my main complaint here is the poor customer service I received. I tried reaching out to the manager, but I didn't receive a call back.
By writing this review, I am hopping to receive a better solution, and potentially a compensation to the worse experience I've ever had in a store considering that most of my electronics are from Best Buy.
*picture attached to demonstrate the factory defect my laptop has. The screen is cracked due to the poor rotation. We are talking about a 2 year old laptop which was used only for school! Now, I was forced to purchase a new laptop with no compensation, poor customer service, and a ruined modern laptop which is caused by manufacturer error.
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June 2024 by Nelly McDaniel
Delicious food, great service.
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June 2024 by Sol I Nieves
Very good articles
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June 2024 by Tom Price
Good product, fair price quick in and out
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June 2024 by Shaz Bhathena
Customer service was wonderful. Only reason I'm doing 4 instead of 5 stars is because it seems like things had shifted around and employees were confused on the locations of products. Overall a good experience though.
