-
February 2024 by Kimo
Extremely fast , and excellent serviceVery satisfied
-
January 2024 by Delaney Reed
My husband and I had purchased an induction top oven from here a couple weeks ago. Once we started using it we realized the touch screen buttons were too sensitive, which was a problem for us. They were SO helpful and willing to work with us to return it and exchange it for a different oven. 10/10, fantastic and friendly customer service. I can't recommend this place enough!! Shop local!
-
September 2023 by Moses Motorbike
Bought a expensive Frigidaire Microwave about 2 years ago along with the ext. warranty (thank god) and eventually it need repaired due to a broken wire. Stopped in and told the salesman Andy what had happened and he handed me a copy of the warranty and told me to call them! After about a month dealing with the warranty company finally got a store credit and John (Owner) chipped in the rest and I got another Microwave with no out of pocket Money plus installed it at no charge. So thank you John and Greg!! But I still have to vent on 2 issues though! First issue was the salesman Andy who gave me a copy of the warranty and told me to call the warranty company. He should have called them and taken me out of the equation…I bought the warranty from East Town and they should have handled this! After 3 phone calls over a 3 week period and a constant run around I went on line and gave the warranty company a terrible review! Within 2 days after that they settled it. They told me that they had sent an Authorization to East Town and they would contact me..well no one did so I called and got Salesmen Andy who said they did receive it but he never called me to tell me that! Terrible customer service from ANDY and EPIC WARRANTY COMPANY!! Would have given 5 Stars⭐️ if it wasn’t for the salesman or the warranty company.
-
July 2023 by Jason S
Good experience and great crew on install of new appliance
-
July 2023 by Jeff Melville
The service is outstanding, knowledegable, trustworthy and fair pricing. I use them for all my appliances and now buy my new appliances through them also
-
April 2023 by Andernat 23
Payed 3 times the price for the same part that's $23.00 that's messed up never again
-
February 2023 by Barbara Warp
Friendly and helpful staff. Great asset for the area. I will be back for a refrigerator.
-
January 2023 by Shirley Fenderson
Easy to work with. They have had the smaller sized appliances my home requires. Everyone very personable and informative.
-
December 2022 by Paula Willey
We had our stove repaired by Mark.Knowledgeable, professional,friendly.Thank you Mark
-
September 2022 by Gary Moilanen
Great selection with no pressure. Found the refrigerator at a great price. Will deliver and take the old one for a very reasonable price. Will be back to but a new stove. Greatt place for all your appliances
-
April 2022 by Sheila Zakrzewski
Didn't fix machine very rude paid over $200.00.
-
April 2022 by Robert Monroe
Great informative sales and delivery people. Couldn't be more satisfied.
-
February 2022 by Stephanie Wilson
The guys were great! Very knowledgeable and the price was much lower than expected!
-
February 2022 by ryan conn
John and his staff are friendly, knowledgeable and 100% dedicated to helping the customer! Been a customer for years!
-
February 2022 by Elizabeth Goodspeed
First time using East Town and incredibly impressed with their response time (came for a service call in Green Lake (45 min drive for them) within 2 days of my phone call). Greg was professional, courteous, knowledgeable and efficient. Fixed our washing machine and now have a customer for life. Thanks East Town!
