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March 2024 by Renee Groshek
Friendly service. Good prices
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March 2024 by Jonathan Nagel
Watched mailman drive up to box but not deliver our packages. Left a note saying dogs outside. No you're just a lazy sob. Literally went outside as he was driving away and only one of our dogs was outside. UPS no problem. No wonder why these folks cant get funding they just stink all around.
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February 2024 by Scott Postelnik
Horrible service. Was told they would not ship a lithium battery, I went to Going Postal instead and they shipped it ground using USPS.
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February 2024 by Miranda Merchant
The two ladies I just worked with were so rude. I was asking questions to try and get an appointment scheduled for passport applications. And they were unhelpful and rude. Wouldn’t answer my questions and post much just said we don’t have time, make an appointment but gave no information on when an appointment was available or how to make it. It’s so sad that people talk this unkind.If you need to do anything with passports. The lady at the clerk or courts was sooooo nice and helpful.
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February 2024 by Elizabeth Hendrickson
Twice I have been to this post office and twice both experiences have been extremely awful. The staff treated me as an idiot because I did not have a debit card or use of internet. I felt like a burden not a patron.
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January 2024 by Khu Xiong (Khuster21)
I've heard of bad management, must be right because I've waited on my shipment for a long time to the point where Amazon has told me I could refund my items ? even had Amazon primeMy item was supposed to help with the insulation of my home and it's also crazy that it's at their facility but they won't even allow us to pick it up there! We don't have these things in town so I have to order online
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December 2023 by Corrine Koenig
I mailed Christmas gifts on 12/11 Priority Mail. As of today they still haven't left Wisconsin. Horrible! I will be using UPS from here on.
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October 2023 by K Stardust
RUDE!!! For no reason they are just rude with attitudes!!! Go work somewhere else if you’re going to be so rude to people for no reason!
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July 2023 by Evelyn Xiong
My packages has been delivered to wrong addresses multiple times. There's no local phone number to even call and complain about their horrible services. If your package goes missing, you have to wait 7 days before you can even put in a missing report for USPS to find it. Inefficient system.
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June 2023 by Anja
I much prefer waiting in a long line but having my needs addressed fully and completely at the end than a short line for partial service so they can get through more customers while understaffed. The service is so abysmal it might as well be a self-service machine for the actual help you get. They’re there to weight your packages and sell you stamps, not help you.
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March 2023 by Bryan Mercurio
DO NOT USE THEM Horrible attitude! Lost ( stole )1 of my pre paid packages the tracking never checked in. Also didn’t tell me the label was wrong on one of them until after she accepted it. So my customer had to wait an extra few days for it to be returned to me to reship it. NEVER USE THEM! overall I lost about $75 because of them.
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March 2023 by Shane Brzezinski
The post office really should go private if they ran it for profit the employees would have a very different a attitude. I was down there today because my substitute driver refused to deliver because my dogs were out so I had to pick up my package a non signature required one at that. How is it that four different UPS drivers FedEx and my normal mail lady have no problems in addition to having no problems they give my dogs treats and know them by name. I understand if dogs are out the driver has the right to not step foot on my property so I asked the supervisor it the could drop my packages off at my neighbors and the answer was no and this is a good reason this place should go private government workers can't and won't think out side of the box.
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February 2023 by Hank Hill
Every time i try to do anything with wausau's USPS it ends up lost, damaged, undeliverable, opened, tampered with. The P.O boxes are 2-3x's more expensive than every surrounding areas post office. I'm done doing any business with USPS and I'd rather just pay extra for FedEx or another company that actually can and will do the job their paid to do.
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October 2022 by Cecil Guffey Jr
Informed delivery is a joke. On Monday of this week I got an email saying that they had a letter for me. It has never been delivered and it is Friday of the same week. Very poor service.
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September 2022 by Linh Nguyen
I literally cried when I left there. The lady is extremely rude. I grabed the wrong box for my prepaid label and instead of explaining politely, she just yelled at me. I felt so embarrassed because people looked at me. I came back in to ask for the receipt to prove to my customer that I sent her package, she said nothing and made me embarrassed the second time. I don’t know why people have to be so rude these days.
