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June 2024 by Trish Brown
Walked in and was greeted quickly, hence the stars given. I asked several questions and asked for quotes on a few things. Was quoted roughly $700 for the $500 stereo I picked, I asked if that was including everything w/installation, and was told yes. They scheduled me the following week, I showed up and waited about 2 hours for it to be installed. No big deal. When it came time to pay i was given a total of $950ish, so I wasn't expecting a $200+ difference than what I was originally quoted- but went along with it, because it's obvious communication wasn't great here. (I also asked for a rear view camera installed during my initial visit) so I first assumed that was the price increase- but nope they didn't put the camera on the order when I originally came in and asked for it, so I would have to schedule another time to come in and install the camera. I also wasn't told until after the installation that they were currently out of stock of the stereo I ordered, so they upgraded it to $50 more stereo at "no charge" -but I didn't want that stereo, I liked the one I picked out and ordered, that's why I ordered it. Its been 6 months and I still hate the stereo they put in my car. I don't think a company should just assume someone would like the 'slightly more expensive' system. It's ugly and not easy to navigate. A complete waste of nearly $1000 and 2 hours of my time.I'd give 1 star but I'm big on customer service, and they were always nice and pleasant to my face.
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June 2024 by Odie Hug
Sound world reinstalled a faulty intoxalock device and fixed our car. They took care of the communication with intoxalock, that alone was a huge help. They treated us professionally and respectfully. We will definitely go back to them, regardless of the distance we need to drive. We love Sound World!
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May 2024 by Caleb Kluwe
Great, fast service with honorable employees.
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January 2024 by Jim Nick
Excellent store, really good sales people and products!
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January 2024 by Ttom Gast
Most helpful and knowledgeable sales staff
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November 2023 by Jesse Klingbeil
Great install on my Harley!
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August 2023 by Musky Mark
AMAZING CUSTOMER SERVICE AND PRICES!!! INSTALLATION WAS BETTER THAN FACTORY!!!! BEST SOUNDING PONTOON BOAT AROUND!!!! I WILL DRIVE 2 HOURS ANY DAY TO HAVE MY WORK DONE BY THESE PROFESSIONALS!! THANK YOU SO MUCH FOR TAKING CARE OF US ON SHORT NOTICE!!! SUPPORT YOUR FAMILY RUN BUSINESSES!!!!
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June 2023 by GORDON Niemi
They do good work. Not only do they sell top shelf equipment they also will install.
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May 2023 by Jay Pippenger
Bought a nice Sony Flatscreen. Very educated professional people. I will be back for future electronics.
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March 2023 by Delano Blunt
They go the extra mile, gi e them a try
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October 2022 by Ashley Patterson
We had a remote start installed here. We absolutely love it!! Works great! The staff are very relaxed and friendly. We sat in comfy chairs while we waited and watched a movie. It was a wonderful experience.
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October 2022 by Patrick T
Where do we start?!! Went in, asked for head unit install WITH back up cam for work truck inside $500. After they installed head unit with no cam they got angry with me for wanting the camera. Wanted to charge me for camera upgrade for $750. Do better. This is why i rarely trust installers for car audio in 52years on earth.
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October 2022 by Josh White
I was pleased to meet the owner, Jon, he's a really cool guy! Travis was awesome in car audio! I bought some amazing Sony headphones from Brent, who gave me a great price! You can tell that everyone there loves audio and music; they're passionate about it. Great culture, great family atmosphere! You don't have to drive out of town for your audio needs, we have the best spot right here in Wausau.
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October 2022 by Joseph Thorp
Your guys are vary informative and knowledgeable and give great advice on tv antennas
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May 2022 by Roger Imhoff
Answered all my questions about backup cameras. They install what they sell.
