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January 2024 by Scot Fjeldsted
Good experience buying/fitting new equipment, fare price, good product knowledge, but poor customer service and warranty support on brands they are a dealer for.
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December 2023 by John Nowaczyk
Stopped in for some holiday shopping and received amazing hospitality at every turn! I was helped by Melissa and she was able to guide me towards some great gifts! Locally owned and operated right in the heat of Wausau's downtown.
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December 2023 by cjelvado
Recently purchased skis and boots. Everyone was so helpful. Very informative, no pressure, and great prices--better than online. I live in Waupaca, but for me it was worth the hour drive. I'll definitely be back.
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November 2023 by Kellie Budde
Ordered a pair of ski bindings online. Price was great, shipping was very fast, and product as described. Thank you!!
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July 2023 by Sam Rosiejka
Purchased two sets of skis here, great selection and service!
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February 2023 by Abby Jackson
Incredible customer service! Bought my XC skis here two years ago. Was skiing last weekend and the plate under the binding broke and the entire binding fell off. Took them in today and they gave me newer-model replacement skis for free. Top notch customer service, I will definitely return here for any future purchases. Thank you!
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February 2023 by Kirk Manley
The owner took the time to explain to me their process on selling used equipment as well as special orders. I will gladly support this business and I encourage everyone to buy their equipment from them.
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December 2022 by Alisa Harris
Wow so embarrassed bring my out of town daughter to a local business. She was going to granet peak we stopped by on a busy weekend and where greeted by a aggravated older lady who was like "you can't expect any service it's opening weekend, I can ask for you but we can't put you ahead and the service area will be very upset that I interrupted them for a question." That means you don't have enough help in your service area and your business doesn't need and additional business I will not support a local business that implies they don't need your business. Make an appointment aleast 3 weeks before you go if they even answer the phone best advice avoid this business they don't need any new business.
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October 2022 by Bernd Schneider
I signed up for their dungeon sale on their website and showed up for my appointment today driving across town twice to pick up my son from school and then go to the appointment. Apparently there was a glitch in the system and the sale doesn't start until next week. It would have been a simple thing to check my email confirmation and let me in anyway. They told me to come back next week. I don't think I'll be supporting them anymore as they don't respect their customer's time.
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April 2022 by Bill Hill
Very knowledgeable staff, excellent shopping experience. Would definitely recommend shopping here!
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April 2022 by Terry Ryan
Very nice and knowledgeable. Don't forget they close at 5 on Tuesday?
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February 2022 by Tracy Roach
Money well spent!!!! Great selection of high end clothing and outdoor equipment. So glad they are part of Wausau.
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January 2022 by David Price
Great place, Staffed with awesome people. This place has everything you need to get out and enjoy the great outdoors. Highly recommended.
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December 2021 by Kyla Wood
Cannot rave enough about our experience with Ross! We came in looking to buy ski equipment for my husband and I and our two young boys. Since we are beginners and our sons have never skiied before we definitely wanted to stay within a reasonable budget. Even though the store was relatively busy Ross was able to help us find everything we needed and was honest and not trying to upsell us on pricier equipment we couldn't afford. On the two separate occasions we were in, we cannot say the same about another associate. Ross listened to our needs and really provided us with exceptional service and is just all around a kind human. Our kids were in tow both times and also thought Ross was the coolest!! Give this man a raise!!!
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October 2021 by Natalie McKee
We were in Stevens Point looking for a ski shop and found this shop via Google. The short drive to Wausau was worth it. Jason helped us out and was great. A specialty shop with great knowledge, customer service, inventory, and willingness to spend time with new customers like us beats a box store any day. Thank you!
