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November 2022 by Anne L.
usually i have a good experience at Sam's Club Wausau, WI.Last night I chose to pay cash for my purchases (10 items) and Amanda did the checkout. TO MY SURPRISE, ONE ITEM WAS NOT ON THE RECEIPT.So i was stoped at the exit and questioned whether i did self checkout-AS IF I AM A SHOPLIFTER. It was very embarrassing while others were in line behind me waiting longer.I returned to the checkout to pay for the F****** socks. CASHIER AMANDA WAS NONCHALANT, and kind of spaced out.wasted my time . seriously . get yourself together AMANDA.
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July 2022 by LindaTim Rusinek
I was there last week and purchased my
Normal egg whites case. Members mark. 6 containers to case. My case had only 5. It would cost me way too much gas money to run to store! Your quality has been going downhill for quite a while, in my opinion , and I seriously
Am considering non renewal in August.
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May 2022 by Misty Kessen Ramirez
Bought a bed frame and it started falling apart instantly. We tried to get a replacement and they won’t stand by the warranty because we aren’t club members but they could sell us a bed frame that broke right away? Horrible customer service and horrible products!!
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May 2022 by Cindy G.
Last year I bought 100 tulip bulbs from Sam's. This spring I have the most luxurious tulips I have ever worked with. I receive so many compliments on them. Thanks for selling quality products.
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December 2021 by Barb T.
Tired of being harassed by sales staff trying to sell you a credit card.Please stop it.
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September 2021 by Sinda B.
I usually love shopping at Sams club. But lately I've been avoiding it. The location is clean and well staffed. They have many options for seasonal items. However there is one employee there that I dread having to deal with. She normally runs self check out. I understand they need to push the advanced membership (which I have) and the credit card, but she is overly pushy. The last few times I went she sat by me and my kids for over 5 minutes trying to get me to get the card. Even after I told her no many times. When my husband was there she had him apply without fully explaining what she was doing. When he realized he was filling out the application it was already to late and his credit took a hit. We have on MANY occasions informed her no, but she doesn't seem to like that answer. I've even gone as far as explaining to her that my credit is to low for a card right now, and I'll be auto denied. She will ignore customers who actually need assistants with checking out and continue to try to harass others into signing up. The last time I was there I needed an age check for alcohol and waited over 10 minutes for help. Me and another couple both tried to get her attention with no success. We ended up having to find another person. I've made complaints but the management hasn't done anything. She honestly just makes me extremely uncomfortable and makes me dread going to the store anymore. May end up skipping the self check out from now on if I have to go to Sams. So just beware. Don't fill out any information she asks you to, unless you want a new credit card or a ding to your credit. And be ready to be continuously harassed.
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July 2021 by Michele Swanson
Not impressed with gas prices right now. usually you are 8 to10 cents cheaper. There is places that are $1.94 South of Wausau. Sams Club is very disappointing right now!why pay a membership if you are going to be just as high in prices as every other places...
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April 2021 by Lenia C.
Always find great bargains! I wish the table of clothing was a little more organized! No Rhyme or Reason to the clothes tables but everything else is wonderfully organized!
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November 2020 by Danyl H.
Talk about a waste of time. Dont offer pick up between 7pm-8pm if you're not going to allow customers to pick up. Got there at 730pm and was informed they were closed. Sign on building also said they were open til 8pm. Wasted my time and patience again. 3 strikes of poor service and you're out!
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May 2020 by Melissa Prueser
I was having ongoing issues with a tire on my truck. Took it to my dealership and they told me nothing was wrong with it. I was informed Sam's Club has a free check if you're a member. Took it in and 30 minutes later they found the problem and corrected it for no-cost! That is how it is done! Highly recommend them!
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May 2020 by Billie Robbins
I understand the need for putting limits on the number of items a person can buy but you're taking it a little too far. If I can buy two boxes of cereal why can't they be the same flavor? One box of cereal barely lasts a week with a family of four and they don't like your other flavors.
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December 2019 by Connie Evans
lots of great deals. lots of variety to choose from.
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December 2019 by Ryan B.
Exactly what you hope for and expect from a sams club. Friendly staff and smiles everywhere. They had almost everything I needed. The only thing I couldn't find was kind of a long shot to expect them to have. Had a pretzel from the food court which was good aswell.
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January 2019 by Sue H.
Great prices, variety of products and their app checks you out fast and efficiently!Staff is courteous and helpful. Shopping here is a pleasure.
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February 2018 by Nancy L.
Wausau has a nice Sam's Club. It is well stocked, easy to get around(if not on the weekend) great priced lettuces, meats, fresh bakery goods, and many seasonal items. The staff at the door are always so friendly. I like the self-checkout option
