November 2021 by Lisa B.
Cut the heck out of my babies neck! No excuse for this! She's been in pain for two days now. The gal was like oh and there's a little irritation from shaving her neck WHAT! This is cuts now scabs not irritation.
October 2021 by Chase LeRoy
Very lazy workers don’t take care of stocking their shelves don’t take care of their pets honestly this place is a joke!
October 2021 by Josh Clark
It's what you would expect from petsmart decent service and pretty helpful
October 2021 by Monique Clark
Deplorable. Conditions are getting worse every day. Stop supporting these places. Find rescues or reputable breeder. Not this place.
September 2021 by Brittany Hallquist
Always friendly associates who help if necessary. If I see an animal needing an item they are quick to add it for them. I’m able to get what my variety of pets need in one place for great prices!
September 2021 by Jeremy Donahue
PetSmart is a wonderful place to shop has everything my pet needs I'll always return back to PetSmart for the end of my days
September 2021 by Ruth Jones
Only 2 bags of dog food available in the brand and flavor I wanted, both big bags. I had no choice, but to buy them or be out of food.
August 2021 by Alexander Pongratz
I forgot his name but big big BIG thanks to the young man who helped my girlfriend and I with our fish purchase! Please personally thank him for us. He was tremendously helpful with so much Information. I would have just bought a load of fish in a cool led tank but he suggested the cons outweigh the pros and we ended up with a stunning tank with top leds and our fish are thriving so far! Thank you!
August 2021 by Cameron ‽ (dead)
The girl at the checkout was very polite and helpful! I got two Betta fish and some aquarium supplies, absolutely love the range of fish and other pets available. My friend fell in love with one of the birds there and is considering buying it.
July 2021 by Justin L.
Took my golden today to get groomed and it was the worst experience ever! I have always taken my three dogs to a PetSmart grooming salon with no issues till now. Just moved from Florida so I decided to give this one a try and will never come back. First I walked into the solan and it was filthy! You can tell it hasn't been cleaned for a very long time. The floor was full of dog hair! I would understand if one had just been groomed but this was extreme, like they just wait till the end of the day. When I walked in I was Greeted and told someone will be with me. After standing their for a few someone came from the back and ask for my pets name. When I told her she said it wasn't to her dog and it was one of the ladies who had been standing their doing nothing. My groomer came and took my golden back and I left. When I came back to pick up my pet I went straight to the check out with my app to pay for the service. (One reason why I walks use PetSmart is the ease of paying) I then went back to pick up my golden and while I waited one of the groomers asked me to take the invoice to pay. I then replied that I paid with the app. When my groomer brought out my golden she let her off the leash and she ran to me. That part didn't bother me. I picked her up and the Frost lady rudely said I need to put her on a leash to take her to my car. I had forgotten the leash at home and planed on carrying her like I always to. She then got rude and demand I put one on. What made me mad was the fact not even 2 min prior the groomer let my dog run thru the solan. I left and noticed that my golden still had a Matt behind her ear and she smelled worst then before she went in. Needless to say I will NEVER go back to this location.
July 2021 by Travis Wieland
A bit expensive but good products and selection. The manager gets it done here and the staff even though very busy are still helpful.
July 2021 by Jennie Verbanac
Prices are still a little high for the fish, staff still comes off as rude when trying to ask about tank size at home... but I now have my loaches!
July 2021 by Amy Koehler-Killeen
Not the best experience but not the worst. The staff at this store were very rude. We went in because our guinea pig (which we got from a different petsmart) died after less then a week. We had a lot of questions as we wanted to make sure this didn't happen again and the girl couldn't answer any of my questions. I asked to speak to someone else and I believe I spoke to a manager, Mike, who knew more but was incredibly rude. We felt very rushed and he acted annoyed when we asked to see the different guinea pigs. He accused me of not giving our previous pig the right diet and said "the only reason I can think of that it died is you didn't give it vitamin c enriched food." When I explained we previously owned 2 guinea pigs that both lived to be 6 he questioned me on the brand of food I used. My kids were with and super sad that their pet had died and he couldn't have cared less.I did give 2 stars still because the check out girl was incredibly helpful and sympathetic and they did have a variety of pigs to choose from. We did find one and we are happy with her.
June 2021 by Leonard Armitage
It's a big box pet store where half the people can't control their dog. Easy to get to and find what you need but nothing special
June 2021 by Tanner Dobizl
All groomers seem very calm and worked very well with my pup everytime I bring him in.
