1 - 5PM 8AM - 12PM
105 E Oak St, Wausau
Mobile Phones
10AM - 8PM
109 S 17th Ave Ste A, Wausau
Mobile Phones
“I had the best experience here last Wednesday night with Tammy & Dylan. I came in late (10 mins before close) after rushing there after a very busy day and during a very busy week, needing help activating my new iPhone and transferring data with a digital sim. I was hoping this would take just about 10 minutes, but it ended up taking about 30-40 minutes. When we realized it was going to take some time, I said we could stop the process and I could come back another day. Tammy and Dylan were extremely understanding and generously offered to stay past close so we could complete the transfer. They made me feel very comfortable, and I was extremely grateful for their willingness and kindness to complete this for me, staying past the time that they were required to. This was some of the best customer service I have ever experienced, thank you!”
“Justin was extremely helpful and patient with my service and phone number transfer. I was in and out in a little less than an hour. Walked out with same number but new provider. Very pleased. Thank you, Justin!”
11AM - 7PM
225683 Rib Mountain Dr, Wausau
Mobile Phones
“Called the 1800 cricket number and dude was totally useless. Couldn’t understand a word he said. Said no towers were down and it was my device when it was 3 different phones so hung up on him and called here and found out towers are down cause of wind. Took all of one minute when that moron had us on the line for 15. Called the 1800 number several times over the years and NEVER GET SOMEONE WHO SPEAKS FLUENT ENGLISH. NEVER NOT ONCE. CMON CRICKET THIS IS AMERICA!! Anyway GO PACKERS!! ? ?”
“Cyrus was absolutely wonderful! Answered all questions in full detail and we were in and out in no time!!! We will back because of the great customer service from him!!!”
“The people working in the store were very polite and very nice and took care of why I was there.My only issue with them is their little sign in thing when you come in is very confusing, doesn't work properly and I wasn't alone in noticing that. I believe they need to improve that so it is useful for everyone including those that are not that tech savvy.”
“Dustin was super helpful when I came in! I was switching over to AT&T and getting a new phone, it was such an easy process. He went the extra mile and helped me apply a screen protector as well, which I was very thankful for.”