The Home Depot in Wausau, WI, offers a wide range of home improvement and gardening supplies, including tools, appliances, outdoor furniture, building materials, and fresh food options like salads, meat, cheese, and baked goods. The store is well organized and helps customers find what they need, with friendly and knowledgeable staff available to provide assistance. Customers appreciate receiving helpful service from employees such as John and Jeff, who go out of their way to support shoppers, especially when searching for specific items like steam cleaners. However, some reviews mention that the customer service can be only okay, with limited product variety in certain categories like smart locks. Others feel that prices are high and staff are not always helpful or knowledgeable enough, leading some customers to use the website for better guidance or visit other stores when necessary. Overall, The Home Depot in Wausau is a convenient place for home and garden projects, with friendly staff and a good selection, but there is room for improvement in product variety and customer service.
We were helped by a gentleman named John. He was very knowledgeable and friendly. He helped us find the things we needed for our project. The store was well organized and free of clutter.
July 2024
Very nice selection of healthy food options. Fresh salad bar to make your own to go. Meat counter, fresh salad counter, cheese counter, bakery area.
June 2024
I only go here when it's the only option. Merchandise is overpriced and most staff are not helpfull or knowledgeable enough to help. The website is helpful on exactly what and where items are in store.
