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November 2023 by Angela Twaroski
Gerber Collision made my repair experience incredibly simple. I was able to set up an appointment easily online and got my estimate back really quickly. They were able to pivot easily from the initial claim under my insurance to the new claim on the other party's insurance. Once I was able to get in for repairs, they did a great job of keeping me updated through some delays due to needing to reorder a part. My car looks great. Really happy with the experience and service.
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October 2023 by Pamela Buska
I am so pleased as my vehicle was repaired in a short time and beautifully done. Everyone I dealt with there was friendly and courteous. I highly recommend Gerber Collision and Glass in Wausau Wisconsin and Thank you again as you did a beautiful job.
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October 2023 by Chris Kubichek
Excellent service done on the day they said it would be.
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September 2023 by Jeff Weber
Came here after I had a collision. The same day I made the claim with my insurance Gerber had me come in for an assessment on the damage. They did a great job explaining what they were going to do and kept me updated daily on how the progress was going. Fantastic repair job and exceptional customer service.
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September 2023 by Todd Kernen
Had work done there twice. Both times great service! Dave was in charge of both of my transactions and also did a great job estimating, purchasing parts, communicating, etc.
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September 2023 by Debra Krahn
Went for estimate to have work done. They received my check through Simoniz Glass, cashed it and work was never performed!!! Decided to get work done somewhere else and requested check returned and can't get it from them. Manager, Chris, out-right lied to me and said Simoniz Glass direct deposits into there account and I saw copy of the check! Confronted him on it and he changed subject. Olivia, person in charge of checks, passes the buck and won't have the decency to call the customer back. This is theft and needs to be addressed! According to reviews, after the fact, they seem to have a pattern in this behavior. LOOK ELSEWHERE people...
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August 2023 by Debra K.
Took my 2017 Ford Focus in to this shop for an estimate to be submitted to Simoniz Glass. Needed some repair work done on the front bumper. Gerber received the check, cashed the check and no services have been done! Due to the fact that my car would be in the shop for a good week and no loaner vehicle provided, I chose to go elsewhere. Weeks have passed and every employee there keeps telling me a new lie about the refund! My car is currently being worked on at a different location and now I need to pay out of pocket for an issue that should never have taken place! Simoniz has given Gerber permission to issue refund to myself. Highly suggest looking somewhere else for repair work. Previously this business was ABRA and reputation was wonderful! This is NOT the same business. Reading reviews, after the fact, this has happened to previous customers. Receiving a check, cashing a check and not receiving services is theft and this business needs to be held accountable and future consumers warned.
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August 2023 by Bill H
Great staff. Nicely done on the repair!
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June 2023 by Brooke S
Love this place! Won't go anywhere else.
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June 2023 by Peggy Tobin
Was good ?
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February 2023 by Cindy Alery
Did a very good job with repairing my car after I was sideswiped. They communicated with me often to let me know how the repairs were coming along and when various parts were expected.I would highly recommend Gerber for accident repair.Thank you Steve at Gerber - Wausau.Service: Body & Trim
