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February 2024 by Mele Nau
I paid for the 2 Business Day - Express shipping is a flat rate of $17.99 it has been more than 5 business days and the tracking update is: they’ve made a label and have yet to drop it to FedEx to be shipped. Now I wished I had read all previous reviews to help avoid this unnecessary issue ?
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December 2023 by Diamond Richardson
Bought a pair of shoes for over $200, before they even sent a confirmation email they took the money and canceled the order. They are crooks who told me it was canceled due to card verification but if it wasn’t verified why would you take the money? Idiots working in this building??♀️
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October 2023 by Terri Swain
Cancels my order twice and can’t tell me why. Now my moneys tied up
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June 2023 by Monesha Williams
I ORDER MY SNEAKERS FROM THEM AND THEY SENT IT THROUGH USPS AND MY SNEAKERS WAS SENT TO A DIF LOCATION AND WHEN I CALL THE APP NUMBER THEY WAS RUDE AND DONT WANT TO HELP ME TO REFUND MY MOMEY TALKING ABOUT INVESTIGATION LIKE UGH THIS IS RIDICULOUS NOW I HAVE TO WAIT UNTIL THURSDAY TO SEE WHATS GOING TO HAPPEN THE SECOND PAIR OF SNEAKERS YESTERDAY THAT GOT SENT TO ANOTHER ADDRESS . FEDEX DID IT YESTERDAY TO SO BOTH OF MY SNEAKERS GONE
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May 2023 by LADY NESHA
I ORDER MY SNEAKERS FROM THEM AND THEY SENT IT THROUGH USPS AND MY SNEAKERS WAS SENT TO A DIF LOCATION AND WHEN I CALL THE APP NUMBER THEY WAS RUDE AND DONT WANT TO HELP ME TO REFUND MY MOMEY TALKING ABOUT INVESTIGATION LIKE UGH THIS IS RIDICULOUS NOW I HAVE TO WAIT UNTIL THURSDAY TO SEE WHATS GOING TO HAPPEN THE SECOND PAIR OF SNEAKERS YESTERDAY THAT GOT SENT TO ANOTHER ADDRESS . FEDEX DID IT YESTERDAY TO SO BOTH OF MY SNEAKERS GONE
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April 2023 by Smasher Asher
I work there and like working there. Security is nice.
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August 2020 by Andres R.
I had an inconvenience with an order but got the problem resolved with a customer service representative by the name of Austin. He provided a lot of support on how to exchange for a non damaged product and included some deals!
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July 2020 by Khy Walker
I ordered 2 pair of shoes on the 2nd of this month, & I still did not receive them ! And you guys will not contact me back!!! TERRIBLE
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July 2020 by Jorge Pcl
I have more than two months that my order has not been delivered and my emails are not answered
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July 2020 by Genuine AP
Fix the website already! Its been two years I've been trying to order shoes! I have a background in IT and I still cant figure out why your website is so bad!
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July 2020 by Yasmin Martinez
I recieved an empty box!!!! Receipt only and my card was charged!!!! No way of speaking to anyone and have to wait 24hrs for someone to answer my email!!!! Im so dissatisfied and disappointed... Terrible Service
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July 2020 by Mely PG
I realized a purchase on May 23 2020 and still haven’t got it and nobody answers my calls or emails!
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July 2020 by Joann Cash
The customer service sucks. No one answers the phone. They took money out of my account and emailed me saying my order has shipped and is in transit to UPS. This has been almost three weeks ago and it's still saying it's on the way to UPS. Bad service and I would not recommend them to anyone.
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June 2020 by Fargo Kauley
Aye they just Robbed Me
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June 2020 by Hakim Saad
I have ordered a shoe it got cancelled without even letting me know, still now i haven't gotten my full refund for it what a poor customer service
