-
February 2024 by John Canter
Very good experience with pickup and drop off
-
February 2024 by Jaanai Hamilton
I have rented from this particular location on three separate locations. The first two were great experiences: their members were courteous and quick, and I received the car that I requested. On this third visit, staff members continued to be courteous however, I reserved a Chevy Tahoe approximately two weeks in advance because my ride was a long one and I wanted it to be a smooth and comfortable ride. When I arrived, they put me in a Ford Expedition which I did not like. I did let staff know that I requested a Tahoe to which they informed that the Expedition was the same size as the Tahoe. The failed to realize that although it was the same size, the comfort levels were vastly different. But because I was pressed for time and apparently didn’t have any other options I left with the Expedition . This was the worst drive ever!! I’m a big boy and the bucket seats were hard and extremely uncomfortable! The Expedition drove like a fast moving boat out on the ocean that also jarred you with every bump in the road. ( Here in Wisconsin, there are bumps in nearly every section of the road!) I felt like I was driving in a box! 14hrs I was tortured in this way! I pulled over frequently to stretch because my body ached so bad with discomfort! Now, be it known that after renting cars for years I didn’t think I’d ever utilize Enterprise again because of the awful previous experiences in the past but, this particular branch nearly had me convinced to start using them again but, apparently I was wrong! I’m left disappointed and needing a chiropractor instead.
-
January 2024 by Alex Adden
We've rented a handful of cars from this location and we've always had excellent service. Very accommodating and willing to help in whatever we needed. Alex O has been especially helpful and we're grateful for his assistance
-
January 2024 by James VanEyck
A little costly, but very good service.
-
December 2023 by lary Lala
Very good rate nice people we'll train
-
November 2023 by Pete Roth
Very friendly staff and great customer service at Wausau location.
-
November 2023 by TS K
Fast, convenient, thorough service! Great staff at the Wausau office!
-
September 2023 by Sherman Shelby
Good evening I am Evangelist Dinese I want to thank Allen and Colin for all they do for us when we go there to rent a car they are very beautiful people's and I love working with the both of them me and my husband thank you so much for your kind ways you and your family's have a bless and amazing day 100%??Love Evangelist Dinese Bennett ???
-
August 2023 by Becky Nulle
Brooke and Colin took great care of me when I made a mistake and booked the wrong date. They were so kind and accommodating and helped me locate a vehicle in less than 15 minutes when I needed one. Their customer service and locating skills are top notch. I will be renting from them again. Not sure I'll ever use anyone besides Enterprise. Brooke manages this team and you can tell they like her and respect her and that shows a lot about a company. Way to go Enterprise. You are amazing.
-
August 2023 by Gary Klein
It was great but just so you know a light came on for maintenance.
-
August 2023 by Vindaloo Prather
Alex is a great guy. He will get you a nice car to tool around in. Ours comes with satellite radio options and you can hook up you phone to navigate with GPS. Also has a backup camera.
-
June 2023 by James Kim
Easy in and easy out. No problems. Friendly staff.
-
June 2023 by Dawn Ellis
All are very personable and very helpful. Did I mention very patient with dealing with a frantic woman?
-
May 2023 by JOSHUA TWUM
The staffs working there really deserve a pay raise best Enterprise location I have ever been to from pick up to drop off was smooth as anything else no unnecessary time wasting they know what they’re doing they got you as soon as you step your foot in the door continue the good work guys!!
-
January 2023 by Skylar Witte
Had to rent a van to go from Wausau to NYC and Stephen couldn’t have made the process easier. After having trouble finding an available vehicle online, we visited the store and Stephen went above and beyond to help make the trip a success. Great customer service, easy rental experience & return. Thank you, Stephen and the Enterprise team.
