-
November 2023 by Christina Sessions
Really went above and beyond to accommodate my needs and happily ran my car twice to get the build up of grime on it.Manager went above and beyond to help me with suggestions to keep my car clean and bright.
-
October 2023 by JTB
I have a camper van and brought it here for my service at 10k miles. Service went great, clean facilities, overall good experience. They didn’t have the oil filter I wanted, but it was OK. After this service I made some changes to my van and now have jack stands that can support it. Figured I would change oil myself at 15k so I could use the oil filter I wanted. For the life of me I could not remove the oil filter. The angle is nearly impossible to achieve any leverage and I didn’t have a tool that fit. Took it to them for help and had my filter with me and explained I just can’t get filter off but I already refilled the oil so I could drive it over to them. They helped with no hesitation, checked for leaks, and topped off oil for what was lost in filter with same oil I used at home. They even showed me the proper tool to get filter off. Above and beyond what was required. 5 stars.
-
July 2023 by Eve P.
Had damage done to my car and after bringing it up to management here they said they weren't taking responsibility for it because it "must have happened before you came". Im extremely dissapointed and now have lost $600 fixing something I didnt do. CarBuffs is a joke of an establishment and I'm extremely disappointed they couldn't fix their mistakes or even own up to it.
-
July 2023 by Katie E.
**Fake name on profile for my protectionI would give this place zero stars if I could. I had worked here for a long time and I felt very underappreciated and like the management team was inconsistent. The employees were like a revolving door due to poor management/owner/employee communication. Working here was hell, from inconsiderate customers to low unlivable wages. The wash was sketchy 90% of the time between a blind employee being able to drive customer cars to the spinners damaging customer vehicles. I have never ever worked at a place that was so inconsistent and nasty to their employees. Lastly I wouldn't even be able to let myself have my own car go through that wash so maybe you should consider this before you bring your car here. Don't say I didn't warn you if it gets damaged!
-
July 2023 by Julie Kuck
Kudos to Brad for cleaning my car. I live on a gravel road so I really appreciated the extra time he took to remove all the dirt from the back hatch. See you next time!!! Julie
-
July 2023 by Kristen Peterson
I have been come here for several years for oil changes and washes. Yesterday something was wrong and they corrected it. I am so appreciative, they have a very clean and comfortable waiting area. The staff are superb absolutely wonderful service. Thank you so very much for your customer care. Thank you, Thank you.
-
June 2023 by Kim Novak
I have been there twice. The first time was not a great experience but I am always willing to give someone a second chance as everyone has a bad day. I will never go back. What a waste of money. I should've just done it myself. The rear view mirror was still dirty. The dashboard was still dirty. They did not vacuum between the seats and the console area. The outside was not clean. The woman who was ready to leave before me actually started to pull away, stopped and asked them to come back to finish the inside of her windshield. I went home and handwashed it myself and then took it back through the car wash.
-
June 2023 by Kevin Kersten
Went there today and they told me they don't carry my type of oil needed for my jeep. What oil change place doesn't carry all types of oil ( 0 -40). So then I went to get there "best car wash". The job they did was cleaned half @@s especially for the price. I wouldn't recommend them.Service: Auto interior vacuuming
-
June 2023 by Amanda Greene
In Response to the owners reply....no I had gotten the package that said inside and outside would be washed. The entire dash had barely been touched and it was very obvious due to the high level of yellow pollen that's been in the air , so you could very well see the one towel strip where they did wipe. I had to stop what looked like a supervisor and ask him for his towel because the door pockets hadn't been touched either. HE smiled and half wiped it and walked away.They did a terrible job. Never in my life have I ever had to go back a rewipe my entire dash and door pockets.
-
May 2023 by Kolten Lind
Got my 16 sierra exterior/interior detailed they did a great job making it look like the day i picked it up. Had a few spots that needs to be touched up but they were very nice about it and got it taken care of. Would come back and recommend to anyoneServices: Steam cleaning
-
May 2023 by Brooklynn Tesmmer
Not impressed. Years ago I brought my hummer through and they left a window open and it had to be towed due to water on the BCM unit. Years later I brought it back through . There is a few cool staff but the others seemed to slack off. It was not vacuumed well still had bugs all over it. It was just not great for the 40 I paid. I would suggest TOMMY EXPRESS TO BE 100 ?. SORRY CAR BUFFS. ITS NOT PERSONAL.
-
May 2023 by Jeannie Johnson
Be aware. If they damage your car. There are no cameras , no proof that when you drove it in without said damage and they will not make it right.Had an oil change on my Chevy truck. Didn’t ask for a car wash. They busted my bug guard off brackets and sharp pieces hanging out from under the hood. Said I drove it in there like that. I’m betting during the oil change they grabbed on to it and it busted. Ran it thru the carwash to cover it up. I just had my truck washed and I had told them so.I spent $125 on a gift card for my daughter . And $80 on an oil change.But I drove it in here like that.Services: Auto detailing
-
April 2023 by Krystal Scannel
I was in Wausau for the week (when I got here it was snowing; today, when I'm leaving, it's 80°! haha) and I needed a car wash.I know it's an irrational fear, but being in car washes freak me out, so if possible I try to look for car washes that I can watch from afar. Where I live, I can't find one to save my life, so I was happy when someone recommended me this place.Not only do they do the exterior, but the interior as well! A great price too, for all the work they do (and for me, peace of mind not being in the car while going through it). When I come back to the Wausau area, I'm def coming back here
-
April 2023 by James Davids
They do a great job but I got the interior detailing an for the price I could have done it as good. The test was the arm rest, it was just as dirty as it was when I took it in to be cleaned just looked wet. The windshield was all smudge, I had to reclean it with plain ol windex. Idk maybe I'm expecting to much for $300 to $400 cost??Only my 2nd time there, I'd take another gift card to there.
-
February 2023 by Dusty Jo Ouimette
The staff did an amazing job. The only reason why I’m giving four stars is because I don’t agree with the fact that I wasn’t allowed to tip their staff. They are providing me with the service and I really do believe that they deserve to be tipped. I am writing this in hopes that this may influence or change your mind. I think there is nothing wrong with rewarding and letting your staff know they are appreciated.
