“I got a chip in my windshield today, call Glass on Wheels. They said they could get me in right away, so I drove out and they had it fixed in no time! Great service!!”
“Gerber Collision was previously owned by Abra. I had some work done on my vehicle while it was owned by Abra. Abra is a nationwide company under Driven Brands and they offered a lifetime warranty on their work. I noticed the clear coat was chipping off (not from road debris but large patches in several spots). I called Abra to file a claim on the work. They only asked for the paperwork and never asked for pictures of the vehicle. They said they would respond in 72 hours which they never did. I gave them a week and called only to be told my claim had been denied. I asked why and they said that when Gerber purchased this location, they assumed the warranties. I truly feel this was a blow off answer as there are other Abra locations within a reasonable distance that could have fixed the problem. Their warranty is essentially useless and they don't stand behind their work. In an effort to try to get a resolution, I did reach out to Gerber. I spoke to Dave and he had me bring the car in. He didn't make any promises as it was not Gerber's responsibility since I paid Abra and they should have stood behind their warranty. I wasn't holding out much hope but a couple days later Dave emailed me and said although it is not Gerber's responsibility (which I agree), they would step up and fix the shotty work Abra performed. I cannot express how thankful I am to Dave and the team at Gerber. In this day where companies just pass the buck, Dave showed a very high level of integrity and care for his customers. The work was completed in a professional manner and my car was returned beautifully detailed. I highly recommend Gerber and appreciate all they have done to make a bad situation good. Thank you!”
“very respectable people to do business with.. i'm always amazed with the high quality work that they do because of their attention to detail.. at a fair price”
7:30AM - 4:30PM
226211 Woodduck Ln, Wausau
Car Glass Repair
“Recently, Rib Mountain Glass made us a custom mirror for our bathroom.. It turned out perfectly and they provided us with some mounting brackets that worked great.”
“I called them with a strange repair request that they had not yet come across. They were able to work with my hectic schedule to still get me in quickly. Once I was there, they quickly came up with the solution and executed the repair swiftly. Everyone there has a great attitude and is clearly focused on the customer experience and a quality performance standard. This small business deserves your business.”