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July 2024 by LUANNE RICHARDT
Excellent staff.
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July 2024 by Teresa Judd
I ordered a refrigerator online and they had it ready for curbside pickup in less than an hour. The guys were really quick and helpful with getting it onto my son’s truck!!
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July 2024 by Jon Fehr
Eh its best buy. Not the same quality as 5-10 uears ago but the employees are helpful. The store carried a few of the PC parts I needed.
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July 2024 by Debbie Lang
Always very helpful
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July 2024 by William Hansen
Great service and products.
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July 2024 by Mario Ambrosini
The worker who ordered the PC for me was very handsome and sweet! And understanding in my needs for a PC in my price range lol. Loved his laugh. Loved it there. 10/10.
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July 2024 by Deniale Steffen
The return "policy" is horrible. They said 15 days was the max. I tried to return an un-opened, unused box and the refused. I am out about $500. Do not buy from Best Buy. Imagine if you bought something on Black Friday and tried to return after Christmas!
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July 2024 by Greg S
BEWARE! Don’t trust open box merchandise they are selling without checking it in store first
Bought a 43” LG TV open box claimed in excellent condition. Bought it for a birthday present and now 3 weeks later and no sound. Clearly they didn’t inspect it. Best Buy customer service is a nightmare and not helpful at all. Last thing i buy from Best Buy.
What Major retailer in the country doesn’t stand behind what they sell for at least 30 days. 11 days that’s all they offer.
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July 2024 by Curt Haga
I'm a Best Buy total tech member. Called Best Buy Corp. and explained a TV related viewing issue. They sent a third party contractor on 6/18 who said he was not qualified. I Called and again explained the situation and asked they send a qualified Geek Squad person for troubleshooting. Appointment was scheduled for 6/26. After planning around the 6/26 appointment, nobody shows up. I was not contacted advising they would not show up. I called and was promised by Best Buy they would call me back within the hour and reschedule. They don't call back as promised. 4 hours later I call and go through the whole thing again. After another 20 minutes on the phone we get disconnected and no call back from Best Buy. The customer service and scheduling don't appear to have adequate communication processes established to identify root cause and implement their internal corrective actions. I've done a lot of business with Best Buy and generally have had good experiences. This experience has been a nightmare! Hours on the phone, apologies, weeks have passed and the issue is yet to be resolved.
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July 2024 by Caitlin Johnson
I came in today to purchase my first digital camera with little knowledge of what I was going to buy.
I knew I wanted something to help brighten up my photography with more high definition, warm photos.
Alex was incredible in assisting me and had all of the answers to every question that I had. Alex found me the perfect camera, that would meet all needs I needed for my photography.
Staff here, from the door to the back of the store, is incredibly efficient and knowledgeable.
I had an excellent experience today at the Best Buy Rib Mountain location. Thank you Alex and Ethan!
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July 2024 by Eric Nelson
Meh....
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July 2024 by LaKeisha Williams
Of course Best Buy has great service, workers are always right around the corner when we need them. One of my go to places for my pc parts
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June 2024 by Dale Zietlow
Need more help
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June 2024 by Chelsea Frahm
Great experience, fast customer service!
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June 2024 by Brad Wiese
Did not have any Fit Bit bands.
