Batteries Plus in Wausau is a store that carries thousands of batteries, many light bulb types, and smart home products. It also provides cell phone repair service for all major brands, including Samsung and iPhone screen repair and battery replacement, often at an amazing price and completed quickly. The store performs free car battery replacement on most vehicles and offers key fob programming and auto key cutting. For a broken key fob, the staff provides competitive pricing and may even attempt a repair to save the customer money instead of immediately selling a new unit. They also offer lifetime battery replacements for car fobs once a customer is in their system. Customer service is good, with orders ready promptly and hard-to-find items in stock. The staff is courteous and responsive to concerns, working to remedy any issues. The store has earned loyal customers by providing excellent service and treating people well, offering solutions that are fast, reasonably priced, and much more competitive than dealerships. They also set up business accounts with volume pricing and local delivery.
Needed a battery on a Sunday for our VW Atlas. Staff was knowledgeable and friendly over phone and at store. Price was competitive, warranty was exceptional and battery change, registration, and computer reset was done in 20 minutes.
August 2024
Great Store! Customer service is clearly a priority here!
July 2024
I had a recent poor experience with a replacement battery. The store manager was quick to respond to my concern and the courteous staff at the store remedied the issue the next day.
