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October 2024 by Ryan Butzin
Shayna and Jason was the best they help me and my 4 kids get all of our devices after close they helped so much thank you for having a great team!
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July 2024 by Lucy Mastopietro
Jason was super nice and friendly. He helped out with all my phone issues, and I ended up adding 2 lines because he saved me money from another carrier I would recommend him to anyone he treats you like a person not just a number.
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July 2024 by Sandy Rende
Waupaca location people are helpful. The cellular service has been poor for last few years, even when there are no tourists. Last several weeks cell service has been TERRIBLE. Calls dropped every day, text messages not sending! And it’s the same with everyone I talk to! I really feel for the people that depend on their phone for work or other important things. Supposedly the cell tower is on overload with too many people right now…I don’t know anything about the logistics for providing dependable but wouldn't it make sense to put up another tower?
I understand T-Mobile is considering buying US Cellular if FTC approves. Hope they know what they are getting into.
Does anyone in WAUPACA have a recommendation for a dependable cell phone service carrier??
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June 2024 by Jim Beam
First time going to the us cellular here in waupaca wi and Kristi made it very easy to get signed up for service I was only in the store maybe 45 minutes and got a great deal on a new iPhone 15 pro max. Kristi and her daughter were very professional and made it enjoyable to get a phone, would for sure recommend coming here over the competition. Thanks again.
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April 2024 by Dan Wachsmuth
Kristi was a life saver!! My phone fell off my bumper, found the note pad but no phone. Went to US Cellular and Kristi helped me track it. Went to the location and found my phone!! Thank you Kristi!! Greatly appreciate your help.
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April 2024 by Meghan Czerwinski
Lexi was amazing in helping me set up my new IPhone! She stayed late to ensure that everything in my phone was setup correctly after I had called with issues. Thank you so much for going above and beyond!
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March 2024 by M.a. Brzowski
The employess are typically understanding and helpful except for today.A young girl, early to mid 20's gave me attitude when I came in to ask a simple question. 2/16 2 p.m.Her demeanor was less than professional.I mean, I'm sure she deals with many senior citizens who are clueless, but I don't portray that stereotype and shouldn't have been treated that way.Btw, my problem was not resolved
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February 2024 by Kathleen Niesen
Jason at USCellular in Waupaca has been a godsend I am technically challenged and he is so patient kind and funny when I come in frequently lol with questions I am extremely grateful for Jason
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January 2024 by Colton Wegener
We recently had an upgrade to our business phone and it would not allow service after that. Jason at Waupaca Wireless assisted through the process and after a few days was able to repair the phone several times and politely assisted throughout several days to get everything working again. Thanks Jason.
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November 2023 by Jean Grenlie
Drew Vandervest was outstanding!
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November 2023 by Mellissa Lott
Very dissatisfied with the customer service. I walked in and was not acknowledged. The person who came in after me was. Sad.
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November 2023 by Christopher Grove
stopped in was never greeted, helped the people that came in after me, finally my turn was told one thing on the phone the previous night and then another when I got there. With the 200% turnover this place had, no wonder they have no clue.
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November 2023 by Jeff Sieracki
Good place to get your phone stuff
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July 2023 by Jeanna Buettner
Very poor customer service, didn’t even acknowledge me when she was open and ready to take another customer
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July 2023 by Barbara Schubert
Kristi was very helpful in setting up my account and new phone. She is very knowledgeable and professional.
