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November 2023 by deb koziczkowski
The put on a great sewing experience with OESD. The food and snacks were very good. Friendly and helpful staff.
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November 2023 by Susan Richardson
I’m new to embroidery stitching. Bonnie & the staff were so helpful & knowledgeable. And patient with my questions. Highly recommend Sew n Sew!
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November 2023 by Deborah Thew
Stopped in here last week. They have such lovely fabric and pattern options, and the woman I talked to who was working was very nice as well.
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October 2023 by Lisa Helms
I’m so thankful to have found you guys! Your service is impeccable. The staff is so knowledgeable and helpful! I live in Florida and will always bring my Husqvarna Epic to your store for service! To be able to bring it in for service and the service technician actually perform the service in-house and not be shipped out is such a blessing! I can’t sing high enough praises for this business! I will be a repeat customer…..even all the way from Florida! They are worth the drive and effort it takes to get my machine to them!!
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October 2023 by Debbie M
From the first email regarding service time to dropping of my machine to getting the call it was ready, everything went smoothly. We all hate being without our machines so getting advance information on best time for drop off to minimize that time was great. Then getting the phone call my machine was ready happened less than 1 week from drop off. Great service.
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July 2023 by Sue Ring
I recently went to the Appleton store. Annie is always so welcoming and kind. She answers all my questions with a smile. I will definitely be back.
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June 2023 by Jon Kraushaar
Very slow at getting our surger back it's been 3 months. We put it in service in April and still don't have it back. All they say is if we haven't called you it's not done. 0 stars for me
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April 2023 by Joan Rhein
I liked that my machine was all set up and ready for me to try it out. Also, Deb was ready to show and teach me anything I wanted. Deb was great!
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March 2023 by Denise J.
this has got to be the worst customer service place I have ever taken my sewing machine too. I had them clean it and fix the cut cutter the automatic cutter. Of course I got it back after five weeks when I was told when I left it off two weeks I called at two weeks and they were pretty insulted that I called and said that they would call me I called after three weeks and they said did someone call you and I said no and they said we will call you when it's ready so I waited and then almost 5 weeks I called them and told them that if it wasn't finished by Friday I would pick it up anyways I picked it up $212 and some change they replace the bobbin case which they didn't even give me the old one to prove that there was something wrong with it. No phone call to ask if I wanted it replaced. They just told me it was bad. they also have not fixed the problem. The cutter is still binding up. It was broken before they fix that part but now it's binding up so it's really not fixed and so I'm not bringing it back there because if I bring it back there then it's gonna be another five weeks. I've never been so disappointed with a place as I have been with this place they are rude. i went to get it where I left it off. They shipped to another store. I drove 1 hour to get there. these people never called me the whole time .
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August 2022 by Bonnie Bricco
Great variety of sewing supplies and they are very helpful with any questions
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July 2022 by Marilynn Armao
Love stopping in at Sew n Sew in Waupaca, I always find what I need plus a couple new things.
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June 2022 by Donald Murray
I took my Sapphire in to have it cleaned and checked over. I received a call that it was ready in about two weeks. The staff is so nice and helpful and always available to answer any questions. Sew wonderful
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April 2022 by Susan Balthazor
Very helpful, willing to work with you. Pleasant and informative, answered all my questions. No hard sell. Highly recommend.
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April 2022 by Nancy Martin
Great class as always with Deb. She has great teaching techniques!
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March 2022 by Janine Krueger
As always, I am greeted at Sew 'n Sew with warm welcomes from Bonnie and her staff. (Annie in the most recent case.) I can always enjoy a relaxed, no pressure shopping environment while I can count on expert advice or answers from the folks at Sew 'n Sew. It is the perfect balance. With rewards and coupons and specials, the pricing is VERY competitive. Sew 'n Sew is my first choice for my sewing needs.
