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March 2023 by Alexander L
Don't trust them with your business account. They will charge you fees for no reason and can't even communicate wire transfer information. Their people don't have appropriate professional training.
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May 2021 by matthew
Go somewhere else. They can't service their own business customers when they call. Pathetic!
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May 2021 by Zebras L.
Holy F*&*! Called the bank to ask about a simple task. Man on the other side said we are too busy to help you. This is pathetic. Hire some more people if you can't service your customers and definitely don't be rude to your business customers!
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May 2021 by J T
Took forever to get my first mortgage loan through them. Tried once to get a car loan too and gave up after waiting for that. Didn't do business with them since.
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September 2020 by Megan Hebel
Sue, the new mortgage lender, is absolutely outstanding! She has been helping our family procure a loan, and giving us advice for helping our credit. She gave us numerous options to explore which was very helpful. Our credit could use some work, and we are not very knowledgeable, but Sue hasn't made us feel silly and has been nothing but kind and helpful.She is also helping my mother with buying a home at the same time. She has spent a lot of time helping my mom explore the best route for this time in her life. Making her feel safe with such a huge purchase has truly meant so much to our family!Thank you, Sue! We truly appreciate all your help and will definitely recommend Sue and US Bank in the future!
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August 2020 by J Taylor
Took forever to get my first mortgage loan through them. Tried once to get a car loan too and gave up after waiting for that. Didn't do business with them since.
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April 2020 by ray wiese
Closed drive through on Friday April 3rd,4:15 pm and supposed to be open until 5 pm no sign explaining why.
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September 2018 by Melanie Juedes
Sue MIller, the mortgage loan originator, at the Waunakee branch is so helpful and quick to respond. I highly recommend contacting her if you are looking for a mortgage, construction loan, HELOC etc.
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December 2017 by The Animating Doggo
Rob from the poor! Exactly what the bible says not to do! Not signed up for overdraft protection, yet they approve small amounts to my debit card to charge me a $36 fee everytime! This is not me swiping it this is someone else who has it on file. If the money is not there it should not be approved period!! I told them not to approve these transactions!!!
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June 2017 by Kevin B
This is the main branch location for Waunakee but be aware they have no ATM. The US Bank ATM location is at 200 South Century Avenue, across the street from the strip mall containing Ace Hardware and Papa Murphy's. As with almost all interactions I've had with US Bank employees the Waunakee staff is very friendly and helpful.
