“I’ve been here many times and they are always super friendly and great at helping me choose the correct product for my project. The store manager Jim also helped me set up my account and get the best pricing available for my rental units. The paint is high quality and easy to work with as well as long lasting. Great customers service, highly recommend!”
“A license plate screw got lost while replacing the plate on a holder with a plastic frame. Because of the frame the standard screw for this car was too short. The Ace staff patiently tried a few screws until they found the right length. Spent a good 10 minutes to help me get the correct $2 part. Awesome customer service!”
“Big shout out to Enrique!!! (store manager at the Middleton location) Enrique has been my go-to person when it comes to handling my commercial account. Numerous large scale commercial projects were a success because Enrique was there to me during my purchases. Thanks Enrique.”
“Dana, the Color Consultant, is nothing short of a musician. Yesterday I brought in a picture of new flooring to use to select a paint, and I struggled. Today, following her suggestion, I brought in a sample. She walked me through looking at options and quickly helped me select the perfect paint color. She and the other staff members are friendly and efficient. This is the best S-W Store in Madison!”
“I have always purchased paint in big box stores because it was what I've known to do. I have never really had a terrible experience there, but I didn't realize what I was missing until I came to McGovern and Sons. It can not be stated enough how friendly and knowledgeable their staff are. I thought I had an unhelpful list of things I wanted out of a paint color but the staff were able to listen to my wants and immediately pulled two perfect shades off the wall. I was struggling trying to decide on my own using apps and this and that and another thing.Also, I had my two year old with me while running errands. Sometimes it has to be done that way. At McGovern and Sons she wasn't strapped in a cart and bored, she wasn't seen as a nuisance, she was welcomed. The space is designed to welcome littles ones with a corner play space. She could play, be independent, see me the whole time, and I got to breathe for a minute and calmly look at colors. Having a space designed to welcome littles is priceless to busy parents and guardians.”