“I needed 6 pieces of cherished original artwork shipped to the east coast. Not only was everything carefully and expertly wrapped and packaged but they were able to suggest options to save me some money. An excellent experience from start to finish!”
“Anthony and his team customer service is excellent. I left my phone in a rental car and to meet his deadline to send next day was willing to go over to Hertz to retrieve it. Fortunately, Hertz made the delivery over to the store, Anthony had it wrapped and sent out on time to make the one day.
Anthony took ownership of the problem and made sure my problem of leaving a phone at Hertz got resolved for me.”
“I don’t know the associates name, but she was always there when I went to the UPS store during the dayShe was so kind that you couldn’t ask for anything better and she always had a smile on her face and did everything she did with perfection.”
“Riley and Noel were extremely helpful, thorough, knowledgeable, friendly, and patient in assisting me with setting up my personal mailbox at the Regent St., Madison location this evening. Thank you for their excellent service, and for the UPS services offered at your location.-Sincerely, Keysha”
“I wish I could do more than 5 stars. The staff is extremely helpful and friendly. Shannan spent more time and effort than I could've asked for to help me find missing tracking info from a package that I mailed almost 2 months ago. I cannot express how grateful I am for her willingness to help me. She truly went above and beyond.”
“Before I even opened the door, I could see the associates inside smiling! I felt really welcome here. Terri was so friendly and great at her job--she even helped me cut my box down to save money on shipping. This is a great place to ship.”